Jobs at Definity

Lead a centralized analytics team to monitor Personal Insurance portfolio performance, generate actionable insights, forecast outcomes, and deliver deep-dive analyses. Partner with regional directors to prioritize projects, translate findings into data-driven recommendations, and ensure analytical quality and operational workflow. Manage hiring, coaching, and capacity planning for a high-performing portfolio analytics center of excellence.

Lead a central portfolio analytics function for Personal Insurance, delivering performance monitoring, scenario analysis, forecasts, and deep‑dive diagnostics. Build and coach an analytical team, manage project intake and priorities, and translate analyses into actionable portfolio recommendations for senior stakeholders to inform planning and portfolio decisions.

Design and maintain scalable ELT/ETL pipelines on GCP, build and evaluate predictive ML and NLP models (including LLM prompt engineering), implement XAI for interpretability, perform EDA and automation, and document governance and compliance to support enterprise fraud detection and SIU stakeholders.

Investigate and settle first-party auto physical damage claims by managing telephone intake to resolution, explaining processes to customers, confirming coverage, coordinating vendors, documenting files, processing payments within authority, and initiating salvage and subrogation while meeting productivity and quality targets.

The Territory Sales Manager drives growth in veterinary clinics, manages relationships, implements strategic plans, and reports on performance metrics using Salesforce.

The Strategic Partnerships Account Manager manages essential vendor partnerships, enhances operational performance, drives financial oversight, and ensures effective communication among stakeholders. This role focuses on developing relationships, analyzing performance metrics, and facilitating improvement initiatives.

The role involves managing complex casualty claims, collaborating with teams, providing mentorship, and improving claims processes for growth in emerging markets.

Customer-focused claims specialist managing commercial auto claims from FNOL to resolution. Guides customers via telephone, gathers adjudication information, applies policy wordings, investigates claims, coordinates with stakeholders, maintains detailed files in InsurCloud, processes payments within authority, and follows up to ensure timely resolution.