Jobs at Definity

Lead and manage corporate partnerships across Sonnet and Petline, driving new distribution launches, partner retention, and P&L accountability. Collaborate cross-functionally to onboard and enable partners, optimize partner value, and recommend growth or exit strategies while ensuring financial performance and operational improvements.

Lead weekly performance reporting and presentations for Personal Insurance, analyze variances from plan, support annual and quarterly planning cycles, build financial models, prepare monthly/quarterly reports for stakeholders, and deliver ad-hoc analysis while improving reporting governance and documentation.

Entry-level underwriting assistant who processes commercial business requests from a service queue, performs data entry into policy systems, orders reports, supports underwriters and technical processing teams, meets SLAs and quality targets, and provides customer service and general office support.

Manage and grow a territory of 250+ veterinary clinics, execute strategic sales plans, monitor competitors, drive retention and trial growth, use Salesforce to track performance, lead regional voucher/QR initiatives, mentor colleagues, collaborate cross-functionally, and meet monthly/quarterly/annual targets. Hybrid role with four field days per week.

Manage outreach to remote veterinary clinics, breeders, and shelters via phone, email and virtual meetings to generate quotes and leads, support trial activations, maintain CRM engagement metrics, collaborate with Territory Managers and marketing to grow territory performance and execute promotional initiatives.

Investigate, evaluate, and settle first-party automobile claims. Guide customers through FNOL, determine coverage, coordinate with vendors, maintain detailed file records, process payments, initiate salvage/subrogation, and meet productivity and disposition targets while delivering courteous customer service.

Manage complex auto claims end-to-end: investigate, interpret policy coverage, liaise with customers and vendors, process payments, initiate salvage/subrogation, maintain accurate files, and meet volume and disposition targets.

Lead a centralized analytics team to monitor Personal Insurance portfolio performance, generate actionable insights, forecast outcomes, and deliver deep-dive analyses. Partner with regional directors to prioritize projects, translate findings into data-driven recommendations, and ensure analytical quality and operational workflow. Manage hiring, coaching, and capacity planning for a high-performing portfolio analytics center of excellence.

Lead a central portfolio analytics function for Personal Insurance, delivering performance monitoring, scenario analysis, forecasts, and deep‑dive diagnostics. Build and coach an analytical team, manage project intake and priorities, and translate analyses into actionable portfolio recommendations for senior stakeholders to inform planning and portfolio decisions.

Manage complex and commercial automobile physical damage claims, explain claim processes, interpret policy coverage, investigate claims, collaborate with brokers, vendors and fraud investigators, process payments, initiate salvage and subrogation, maintain detailed files, and meet annual and monthly file disposition targets.