Jobs at Cyera

Serve as the primary technical expert and trusted advisor for Cyera's platform, driving customer onboarding, adoption, training, and expansion. Design custom use cases, troubleshoot issues, monitor customer health, run QBRs, mentor team members, advocate product feedback, and collaborate with engineering to resolve blockers. Travel ~25-50% to engage clients.

Full-cycle enterprise SaaS Account Executive selling cloud data security solutions to large customers. Prospect, manage complex sales cycles, build executive relationships, deliver value-based presentations and PoVs, negotiate and close deals, collaborate with engineering, customer success, product and partners, and travel for customer meetings and events.

Leads a customer success engineering team while directly supporting enterprise customers. Responsibilities include technical onboarding, training, adoption, troubleshooting, success planning, QBRs, executive and technical workshops, renewals, expansion, and customer advocacy. The role serves as a technical expert on Cyera’s data security platform, mentors team members, manages escalations, collaborates with development teams, and drives customer satisfaction, retention, and return on investment.

The Account Executive sells cloud data security solutions, manages the sales cycle, creates business strategies, and builds relationships with executives and partners.

Lead technical customer success for Cyera's platform: act as primary technical expert, drive onboarding and adoption, design custom use cases, troubleshoot issues, run executive and technical workshops, conduct QBRs, mentor team members, and influence product roadmap to maximize customer ROI and expansion.

This role involves ensuring customer success by providing technical expertise, driving onboarding, managing customer relationships, and optimizing product adoption, while addressing challenges and mentoring team members.