Teams at CrowdStrike

Triage, investigate, and respond to security detections across endpoint, identity, email, network, and cloud environments. Analyze EDR telemetry, logs, forensic artifacts, malware, Microsoft 365 incidents, and network activity to determine compromise scope and recommend remediation. Communicate findings and guidance to customers, improve detection and response processes, and use scripting and AI technologies to streamline investigations. The role requires a 4x10 schedule including one weekend day and is open to US citizens and Green Card holders.

Analyzes the exposure management competitive landscape, synthesizes technical and market intelligence, conducts win/loss analysis, supports competitive deals, develops field enablement materials, and recommends product and go-to-market strategies. Partners with Product, Sales, Marketing, Strategy, Investor Relations, and senior leadership to translate complex cybersecurity concepts into actionable guidance and executive insights.

Manage customer onboarding, training, adoption, retention, and growth for the Falcon Shield SaaS security platform. Build trusted relationships with security teams, understand business objectives, create measurable success plans, conduct strategic reviews, demonstrate product value, and advise on SaaS security posture and architecture. Collaborate with Product and R&D teams on customer feedback and feature improvements while using AI technologies to improve workflows and decision-making.