Jobs at Critical Environment Technologies Canada Inc.

Own the end-to-end customer experience by managing inboxes, customer requests, SLAs, quotes, orders, RMAs, technical support coordination, and dealer onboarding. Improve customer success operations through workflow design, SOP documentation, performance metrics, tool evaluation, implementation, and team training. Collaborate with sales, technical support, and field service teams to ensure requests are resolved efficiently.

Provides customer-facing engineering support for gas detection systems, including project design, equipment specification, quotes, drawings, submittals, technical support, sales meetings, and dealer training. Reviews plans and specifications, answers technical questions, supports installations, and shares field feedback with the product team. The role is fully on-site in Delta, BC, with travel up to 25%.

Manage and grow dealer and specifying-engineer accounts across the Central Region. Develop territory strategies, increase revenue and market share, generate demand through training and industry events, recruit and onboard dealers, resolve escalated customer issues, forecast territory performance, and share market intelligence. The role requires technical sales experience with specified building products and travel up to 50% of the time.

Expression-of-interest posting for paid co-op opportunities in embedded testing, computer science, product quality engineering, application engineering, and technical sales. Responsibilities may include testing firmware and hardware, developing web and mobile applications, maintaining build pipelines, investigating product failures, designing gas-detection systems, preparing technical quotes and drawings, providing installation support, and identifying sales prospects. Applicants join a collaborative team supporting gas-detection products used in commercial, industrial, and institutional environments.

Design gas detection systems by reviewing engineering plans and specifications, preparing system designs, quotes, drawings, and submittal packages. Provide post-sale technical and installation support, train dealers and engineers, and contribute product insights. Requires an engineering degree or equivalent and at least three years of building automation and controls experience.