What It's Like to Work at Cox Enterprises

The innovative projects underway provide lots of opportunities for professional growth and the ability to make a meaningful impact. Our dynamic, challenging and rewarding environment is what makes Cox Automotive such an attractive destination for talented software engineers and technologists.

I can’t imagine working anywhere else. Cox Automotive is a fantastic company to work for. We have a great culture. We care about our customers and team members. We drive positive impact for the automotive industry and our communities, and we have fun using innovative technologies to achieve our goals.

What first attracted you to Cox Enterprises? When did you know it was the right place for you and your career?

Coming from India and with limited knowledge of corporate America, I learned about Cox through a career fair at the University of Georgia while I was getting my master’s in computer science. Cox stood out from other top-tier employers because of the engaging conversations I had with the campus recruiters. Their passion for the company was contagious, and I immediately applied for internship roles through the Handshake portal. To my surprise, I heard back within a week — a rarity for large corporations. 

I knew this was the right place for me during the interview process. The conversations felt dynamic and the energy in the room (or on screen, thanks to remote interviews) was infectious, and it was clear I’d be working with people who valued collaboration and creativity. 

Fast forward to my first day, I vividly remember waiting to get my Cox badge alongside 100-plus interns. Every employee who passed greeted us with genuine enthusiasm, making me feel like I already belonged here with them. That warmth and sense of excitement have stayed with me throughout my journey here, reaffirming that Cox is the perfect place for my personal and professional growth.

Share one exciting challenge or project you are working on right now. What impact will this have on the business?

I’m excited to be working on enhancing the capabilities of one of Cox’s conversational chatbots, Oliver. Using cutting-edge software engineering, cloud and generative AI technologies, we’re making Oliver a smarter, more efficient assistant. Oliver helps Cox Communications’ customers with everything from viewing and paying bills to ordering equipment, checking network outages and more. 

We’re focused on expanding Oliver’s intelligence to handle a wider range of queries and tailor interactions around common FAQs. This evolution enhances user experience with personalized, comprehensive support while driving business value through increased customer satisfaction, reduced costs and streamlined service. By advancing the chatbot’s capabilities, we’re setting new standards in AI-driven customer engagement.

If your company culture was a car, what would it be, and why?  

What an interesting question! If our company culture were a car, it’d totally be a Volvo or Tesla — sleek, stylish and packed with good vibes! 

Think of it like cruising in a car that wraps you in comfort and delivers a blend of luxury and innovation. Much like Volvo’s dedication to safety and care, our culture ensures every employee feels supported, heard and appreciated. Now add a touch of Tesla’s forward-thinking energy and groundbreaking technology, and you’ve got us — always innovating, pushing boundaries and embracing challenges, all while staying true to who we are. 

Whether you’re behind the wheel of a smooth Volvo or a speedy Tesla, our culture is all about that easygoing, “we’ve got your back” feeling — driving success and having fun along the way. Buckle up, it’s going to be an exciting ride!