Teams at Coveo

Own the ML Platform product roadmap supporting model training, evaluation, deployment, serving, monitoring, and AI capabilities. Translate the needs of applied scientists and ML engineers into priorities, proposals, and platform capabilities while balancing reliability, cost, scalability, and technical debt. Lead discovery, evaluate build-versus-buy options, coordinate cross-functional dependencies, drive platform adoption, and support migrations from legacy tools. The role requires technical product management experience and practical understanding of production machine learning systems.

Own and optimize enterprise cloud infrastructure across AWS and Azure, including availability, performance, networking, and security. Lead Terraform infrastructure-as-code practices and complex cross-functional cloud initiatives from planning through delivery. Partner with Security on threat detection, segmentation, incident response, and cloud security improvements. Identify and resolve infrastructure risks, mentor colleagues, and provide technical guidance. Scripting with Python, Bash, or PowerShell supports infrastructure and operational automation.

Leads Coveo’s customer marketing strategy across adoption, engagement, renewal, expansion, and advocacy. Builds lifecycle segmentation, customer health and adoption programs, executive engagement, advisory boards, user groups, communications, and voice-of-customer initiatives. Partners with Customer Success, Account Management, Professional Services, Product Marketing, Field Marketing, and other teams to turn customer insights into actionable growth and go-to-market priorities while leading the customer marketing team.