Teams at Buzz Solutions

Own post-sale relationships with electric utility customers, drive adoption and ROI of the Buzz Solutions platform, identify expansion and at-risk accounts, coordinate training and enablement, advocate customer needs to product and engineering, and maintain account health data in Salesforce.

Own post-sale relationships for electric utility customers, drive platform adoption, retention, ROI, and expansion opportunities. Build onboarding, health scoring, QBR, escalation, and customer success playbooks from scratch. Serve as a bridge between customers and internal teams, train customers, influence product priorities, and eventually lead hiring and development of the Customer Success team.

Develop and close enterprise sales with investor-owned, municipal, and cooperative electric utilities across North America. Build executive relationships, generate leads, manage HubSpot pipeline, negotiate contracts, present at industry events, write proposals, scope deployments, and transition signed contracts to implementation. Coach SDRs, support sales process improvements, and exceed targets while addressing utility needs involving grid modernization, infrastructure inspection, asset management, and grid operations.