Teams at Blackpoint Cyber

Leads development of scalable cybersecurity products across frontend, backend, platform, and data infrastructure. Drives architecture, data pipelines, Kubernetes services, observability, API security, CI/CD, and cloud operations. Mentors engineers, leads cross-functional projects, aligns technical solutions with business goals, and evaluates responsible AI-assisted development practices. Requires extensive software engineering experience and expertise in React, TypeScript, Node.js, AWS, streaming systems, databases, distributed processing, and secure application design.

Leads the strategy, roadmap, architecture, reliability, and operations of a cloud-based security data platform. Oversees data pipelines, APIs, identity, tenant management, developer tooling, CI/CD, governance, security, and scalability. Partners with Product and SRE, drives operational excellence and AI adoption, and builds a high-performing organization through hiring, mentorship, and technical leadership.

Provides expert technical support for complex software issues involving microservices, APIs, integrations, operating systems, cloud platforms, and networking. Resolves escalated cases, collaborates with Engineering and Product, analyzes ticket trends, maintains documentation, and mentors junior engineers. Builds and optimizes Zendesk workflows and support automation using tools such as Superblocks, n8n, Tines, and webhooks to improve operational efficiency and customer satisfaction.