Teams at Benji Pays

The Manager of Customer Success leads the post-sales team, ensuring performance and customer satisfaction while managing escalations and driving outcomes through onboarding and support. This role emphasizes team management, KPI definition, and process improvement, focusing on customer retention and growth within a SaaS environment.

The Head of Operations will oversee day-to-day business operations, aligning all functions, managing processes, and ensuring performance while translating CEO priorities into actionable organizational strategies.