Teams at BC Ferries

Manages the daily operations, administration, safety, customer service, staffing, labor relations, financial performance, facilities, security, and emergency response of a passenger transportation terminal. Leads unionized and non-unionized employees, oversees budgets and maintenance, ensures regulatory compliance, coordinates contractors, and drives safe, reliable, high-quality terminal service.

Schedules shipboard and shore-based staff, implements assignments, manages timesheets and crew lists, handles absences and replacements, and supports short- and long-term leave planning. The role forecasts staffing needs, prepares monthly schedules, ensures compliance with operational policies, collective agreements, and regulations, and resolves scheduling issues in a high-pressure environment. Early morning and afternoon shifts may be required, and access to a vehicle is necessary.

Deckhands support ferry vessel operations and safety by directing vehicles and passengers, communicating with ship officers, securing decks and gates, monitoring hazards, standing watches, steering under supervision, and performing cleaning, maintenance, emergency, firefighting, docking, inventory, and refit duties. The role requires physical capability, seamanship knowledge, emergency response skills, and marine safety certifications.