Jobs at Axon

Lead and develop a distributed Customer Success team across Commonwealth territories to drive retention, adoption, and growth. Own QBR standards, success plans, escalations, and cross-functional coordination with Sales, Professional Services, Support, Product, and Marketing. Travel regularly to customers and regional hubs and maintain customer health visibility via Salesforce and Gainsight.

The Senior Sales Engineer at Dedrone will lead technical presentations, support pre-sales cycles, and foster customer relationships while mastering Dedrone's technology.

As a Technical Account Manager at Axon, you will manage customer relationships, provide technical support, and influence product strategies.

As a Technical Account Manager, you'll be a primary liaison for key customers, providing technical support, project management, and fostering strategic partnerships while ensuring alignment with customer needs.

Lead design and execution of Commonwealth go-to-market programs across sales, product launches, and sales operations. Align cross-functional teams, manage renewals and pipeline forecasting, develop enablement and RTA adoption programs, run team cadence and communications, and track program performance to improve forecasting accuracy and customer success outcomes.

Lead customer-facing deployments of Axon Fleet systems, coordinating installers and vendors, deploying hardware/software, creating installation diagrams and documentation, training staff and subcontractors, troubleshooting networking and 12V vehicle electronics, and ensuring excellent customer experience.