Jobs at Ashby

Lead product design across a large desktop SaaS surface: own ambiguous projects end-to-end, set design standards, consult with PMs/engineers, build the design system, produce Figma artifacts and spec docs, and drive usability improvements through heuristics and customer input.

Lead end-to-end product design for Ashby92s desktop SaaS: own features, consult with engineers and PMs, craft interactions and visuals, write design specs, and build/maintain the design system using heuristics and occasional user research.

Own large product areas end-to-end: research, write product specs and wireframes, design and implement full‑stack features, build reusable abstractions, collaborate with product/design/infra, and ship high-quality software at startup scale.

Design and implement user-facing features by combining high-quality visual design and production engineering. Improve and extend the design system, consult on bespoke designs, ship prototypes and finished features, iterate from user feedback, and collaborate closely with product and engineering teams.

Design and implement user-facing features by combining strong visual design and frontend engineering. Improve and extend the design system, ship production-quality UI in TypeScript/React, collaborate with product engineers and customers, iterate quickly based on feedback, and help other engineers improve UX.

Design and own Ashby’s value-selling motion: build impact assessment frameworks and tooling, support enterprise pre-sales deals and executive conversations, enable SE and CSM teams, and ensure customers realize and retain promised outcomes.

Build and own large product areas end-to-end: research, write specs, design wireframes, implement full-stack features, create reusable abstractions, collaborate across product, design, and infra, and ship high-quality software at scale.

Own full enterprise sales cycle for 1,000+ employee accounts, focusing on new logo acquisition via inbound/outbound, self-sourcing pipeline, closing $100K+ ARR deals, building executive consensus, and supporting upsell/expansion.

Manage and grow multiple engineering teams (35 direct reports), hire additional engineers, coach ICs to own large projects, contribute to code and debugging, and lead department/company-wide initiatives to improve reviews, hiring, and developer experience while scaling engineering culture.

Lead and grow a Support Engineering team that resolves complex product issues, integrations, and data workflows. Define escalation and triage practices, build scalable diagnostics and internal tools, collaborate closely with Engineering and Product, mentor engineers on debugging, logs, and database querying, and create repeatable processes to improve customer outcomes and support efficiency.

Provide technical troubleshooting for customer issues, focusing on API integrations, data flow, and automation via scripting. Collaborate with engineering to escalate and resolve bugs, identify patterns to drive product improvements, maintain support documentation, and enable the Support team through knowledge sharing and process improvements.

Lead end-to-end implementations for mid-market B2B SaaS customers (≈15 concurrent projects, 4–8 weeks each). Develop and execute implementation plans, manage stakeholders, provide technical configuration guidance, drive change management, advise on best practices, and collaborate cross-functionally to ensure timely customer value and adoption.

Lead and develop a global team managing SaaS renewals and complex contract negotiations. Build scalable renewal processes, improve forecasting and CRM hygiene, partner cross-functionally with Sales, RevOps, Legal, Finance and Product, and translate negotiation outcomes into playbooks to drive retention and commercial growth.

Lead and grow a Mid-Market Solutions Engineering team: hire, coach, and operationalize demo, trial, and RFP processes; partner with sales leadership to accelerate deals; build scalable systems, feedback loops, and enablement to drive revenue and product insights.

Lead and scale an enterprise Solutions Engineering team to win complex SaaS deals. Hire and coach SEs, drive technical deal execution (demos, POCs, security reviews, RFPs), build scalable processes and enablement, partner with Product/Engineering and Sales, and lead strategic initiatives from diagnosis through implementation to impact revenue and product direction.

Own end-to-end sourcing for Sales/GTM hires at a high-growth B2B SaaS company: build passive pipelines, discover new talent pools, qualify requirements with hiring managers, conduct high-volume outreach and screening, and deliver high-quality, data-informed candidate slates.

Lead Ashby’s GTM Systems & Tools team to architect and manage the revenue tech stack. Own systems strategy, data governance, integrations, and process automation. Mentor a small technical team, run UAT and deployment cycles, partner cross-functionally with Finance, Data, and Engineering, and optimize workflows to scale revenue operations for $100M+ ARR.

Manage end-to-end implementations for strategic (enterprise) customers, develop and execute implementation plans, configure complex B2B SaaS workflows and integrations, drive change management, advise on best practices, measure outcomes with data, and collaborate cross-functionally to ensure timely, successful onboarding and customer value realization.

Lead end-to-end implementations for mid-market and smaller enterprise customers, managing ~15 concurrent 4–8 week SaaS onboarding projects. Develop and execute implementation plans, align stakeholders, configure multi-module systems, drive change management, advise on best practices, and collaborate across CS, Sales, Product, Engineering, and Ops to ensure rapid time-to-value and strong customer outcomes.

Provide day-to-day technical support for a complex B2B SaaS product: troubleshoot integrations and configurations, resolve tickets end-to-end, communicate clearly with varied audiences, escalate appropriately, and contribute to projects that improve support workflows and automation. Participate in a rotating schedule requiring one weekend day.