Apera AI
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The Application Support Manager will lead a team responsible for supporting vision-guided robotics applications, manage technical support operations, oversee issue escalation, and monitor performance metrics to improve customer satisfaction and operational efficiency.
As a Technical Support Specialist, you will assist customers with inquiries over various communication channels, diagnose and resolve software and hardware issues, create support resources, escalate complex problems when necessary, and relay customer feedback to improve products.
Looking for a Senior Applied Scientist to join the machine learning infrastructure team, working on cutting-edge technologies in computer vision and machine learning. Responsibilities include designing data tools, automating neural network training, developing cloud solutions, and more. Competitive compensation and growth opportunities offered.