Teams at Alloy.ai

Full-stack developer working across frontend (React, TypeScript) and backend (Java 14+) to build scalable commerce intelligence systems. Responsibilities include collaborating with product and design, writing tests, owning end-to-end features, improving infrastructure (Terraform, Kubernetes), and mentoring teammates while delivering simple, extensible code.

The Senior Customer Success Manager will manage a portfolio of mid-market and enterprise customers, ensuring successful onboarding, implementation, and engagement while supporting expansion opportunities and fostering long-term relationships.

Own a portfolio of 15–30 SMB/Mid‑Market customers, drive retention and expansion, deliver analysis in Alloy, support executive stakeholders, build scalable playbooks, and act as the voice of the customer to inform Product and Engineering.