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Provide first-level support for customers inquiring about Synthesis technology solutions and troubleshoot basic issues. Log interactions and help educate customers on product functionalities.

As a Sr. Platform Engineer, you'll design and build cloud-native healthcare platform services, ensuring they are scalable, reliable, and optimal while mentoring junior engineers and improving system architecture.

The Staff Data Engineer role involves architecting and optimizing data systems, ensuring high-volume pipeline management, and mentoring other engineers while setting the standard for data engineering excellence in healthcare.

The Staff Platform Engineer will architect edge gateways for healthcare, ensuring high availability, performance, and secure data ingestion from customer networks. Responsibilities include designing resilient systems, mentoring engineers, and developing mechanisms for automated updates and fairness in data processing.