Provide Tier 1/2 IT support including onboarding/offboarding, hardware/software configuration and upgrades, maintain server/network/telephony infrastructure, manage licenses and asset tracking, generate documentation and knowledgebase articles, assist procurement, and expand AI (CoPilot) usage. Based in Delta with occasional Vancouver travel.

Provide administrative and mailroom support including sorting/distributing mail, preparing shipments, operating mailroom equipment, scanning invoices, reception relief, record keeping, inventory management, and ad hoc office tasks while maintaining confidentiality and supporting process improvements.