The Customer Experience Coordinator at Knix is responsible for addressing customer inquiries across multiple platforms to ensure a positive customer experience. This role involves engaging with customers through phone, email, live chat, and social media, providing product information, assisting with sizing, and handling returns and exchanges. The Coordinator will work cross-functionally with various teams to enhance the overall customer journey and resolve issues effectively.

Knix is a direct-to-consumer intimate apparel brand that is reinventing intimates for real life. They are empowering people to be unapologetically free.