Define and drive the global product strategy and multi‑year roadmap for Machine Guidance. Build value propositions and business cases, prioritize capital investment, engage customers and partners, lead product specialists, collaborate with engineering and commercial teams, and manage lifecycle and performance metrics to deliver operational and financial value for mining precision solutions.

Provide technical support and services for Hexagon Mining's MinePlan software worldwide. Troubleshoot issues, manage cases to resolution or escalation, deliver client training and project assistance, create documentation and self-service materials, assist product development with defect reporting and testing, participate in on-call support, and travel to client sites as needed.

Manage and grow existing mining clients within a territory, act as primary client contact, drive renewals and upsells, coordinate support and service, prepare reports/forecasts, present solutions, and collaborate with sales, service, and finance teams to meet client satisfaction and business targets.