Leads enterprise sales for Jira Service Management across Canadian named accounts and territories. Develops territory strategies, drives ITSM and service transformation adoption, manages executive relationships, partners with channel organizations and internal teams, communicates business value and ROI, and supports strategic customer engagements. Requires strong ITSM expertise, enterprise software field sales experience, cross-functional collaboration, and a record of exceeding sales targets.

Manage a ~40-account mid-market portfolio to drive net-new growth and expansion. Own full sales cycle, develop account/territory plans, lead cross-functional deal teams, build C‑suite relationships, qualify and close complex multithreaded deals using outcome-based selling, forecast pipeline, and collaborate with channel, product, and customer success. Occasional travel for customer meetings and team events.