Top Operations Jobs in Vancouver, BC
The Issuing and Deposits Partnerships Lead will manage and optimize strategic partnerships for Cash App, focusing on relationship management and execution. Responsibilities include leading a team, enhancing partner relationships, providing strategic advice, and improving contractual structures while ensuring operational excellence and collaboration across teams.
The Fraud Insights & Customer Risk Manager will lead a team focused on analyzing and preventing fraud within payment systems. Responsibilities include mentoring team members, developing policies, and collaborating with various departments to generate insights and strategies for fraud detection and customer risk management.
The Knowledge Management Lead will develop and implement knowledge management strategies to enhance customer support and operational excellence. Responsibilities include leading a Knowledge Management team, managing KMS design and implementation, applying KCS methodologies, overseeing cross-functional projects, collaborating with stakeholders, and tracking effectiveness of knowledge assets.
Oversee the operational efficiency of Issuing and Deposit products, manage team performance, develop execution level strategies, manage technical solutions and workflow efficiency, lead vendor relationships, identify procedural gaps, implement structured workflow and operational effectiveness measures.
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