Own and build Block's furnisher and consumer reporting disputes program under FCRA end-to-end: policies, controls, monitoring, remediation workflows, investigations, training, and regulator engagement. Define reasonable investigation standards, design data-correction workflows with product and engineering, root-cause recurring defects, and advise teams to bake in reporting accuracy for Cash App Credit Score and related products.

Advise on federal and state consumer and commercial lending law and bank partnership arrangements. Serve as subject-matter expert on Reg Z/Reg B, fair lending, and licensing; lead cross-functional regulatory issue resolution; counsel senior business, product, compliance, and bank partners; analyze regulatory changes and inform product development from concept through launch.