The Cash App Taxes Specialist will resolve escalated customer cases and complaints, ensuring timely resolutions. They will collaborate with partners, conduct analyses to solve issues, and enhance customer experiences by identifying trends. The role requires at least three years in customer support with tax knowledge and excellent problem-solving skills.

The Governance Lead will manage Cash App's governance frameworks, overseeing compliance program administration and ensuring effective change management processes. The role involves collaborating with various internal teams and maintaining regulatory knowledge to support compliance initiatives and manage audits and inquiries. Excellent presentation and communication skills are crucial, as this position involves engaging with senior management and ensuring timely action on compliance matters.

The Issuing and Deposits Oversights Manager will lead Issuing's cooperative efforts with bank oversight teams, internal Compliance and Legal teams, and establish processes for providing required documentation to banks. The role involves maintaining risk assessments and understanding information flows between all parties. The manager will report to the Head of Issuing Strategy, Partnership & Operations and work on managing external ecosystem partners including networks, banks, and vendors.