Top Customer Success Jobs in Vancouver, BC

As a Customer Success Engineer, you will guide newly onboarded customers in using GitLab, provide technical solutions, and drive product adoption.

Lead a global team of Support Engineers, enhancing customer support strategy, mentoring team members, and driving customer satisfaction through collaboration across functions.

As a Senior Backend Engineer, you will lead the technical direction for GitLab's markdown processing, ensuring security, performance, and feature improvements while mentoring other engineers.

The Customer Success Architect role focuses on aligning GitLab's platform with customer objectives, fostering relationships, overseeing adoption, satisfaction, and growth, while acting as a trusted advisor.

Support Engineers at GitLab engage with customers, resolving complex technical issues while collaborating with product and engineering teams. Responsibilities include troubleshooting, improving documentation, and contributing to code for better support processes.