Top Customer Success Jobs in Vancouver, BC

The DEI Specialist at Affirm will support the execution of the company's diversity, equity, and inclusion strategy. Responsibilities include managing projects, collaborating with cross-functional teams, analyzing data, and ensuring effective communication across DEI programs. The role requires a focus on program improvement and maintaining data integrity while providing administrative support.

As a Customer Advocacy Associate II, you will handle complex complaints from customers with empathy and product knowledge. Your responsibilities include investigating complaints from state and federal regulators, collaborating with cross-functional teams to identify issues, and driving continuous improvement in customer experience and operations.

As a Client Success Lead at Affirm, you will manage merchant accounts, drive client adoption and retention, analyze performance, and collaborate with cross-functional teams. This role demands exceptional relationship management skills to ensure the successful operationalization of Affirm's products and achieve measurable outcomes for clients.