Top Customer Service Jobs in Vancouver

As a Partner Success Principal at Via, you will be responsible for leading the success of advanced transportation systems in partner cities, consulting with city and agency leaders, analyzing data to drive decisions, and negotiating partnership agreements. Ideal candidates have 7+ years of client-facing experience, thrive in fast-paced environments, and excel in data analysis and relationship building.

Seeking a highly organized and empathetic Customer Success Specialist to provide top-notch assistance to the Advisor Team and support customers through the life insurance application process. Responsibilities include managing life insurance applications, coordinating with clients and vendors, tracking payments, and maintaining accurate policy records.

Responsible for supporting customers, enriching documentation, driving campaigns, onboarding new customers, collaborating with sales and support, and collecting customer feedback. Must have customer-facing experience, empathy, passion for technology, and excellent presentation and organizational skills.

The Customer Experience Manager at The NewRich Network is responsible for managing the operations of the support team, providing top-notch customer support, improving team efficiency, and enhancing the overall customer experience. The role involves both managing and hands-on customer support tasks, with a focus on mentoring the support specialists, setting KPIs, and participating in hiring and training processes.

Senior Customer Success Operations Specialist role at Clio, responsible for designing and implementing strategic programs to empower the Customer Success organization and exceed Net Revenue Retention goals. Collaborate with leadership teams and drive cross-functional initiatives. 5+ years experience in Customer Success Operations, Revenue Operations, or Customer Success Leadership at software companies.

Candex is hiring a RVP, Customer Success responsible for launching new clients and developing customer relationships that promote retention, loyalty and growth. The role includes overseeing client launches, driving adoption, addressing support issues, conducting business reviews, and identifying business and client expansion opportunities.

Responsible for driving customer adoption and growth, building positive relationships with customers, and increasing customer retention and adoption rates. Acts as a single point of contact for customers and serves as a customer advocate. Coordinates with internal teams to ensure customer success and satisfaction.