As a Revenue Operations Analyst II, you'll design and optimize processes for lead management and lifecycle, ensuring efficiency and data integrity while supporting marketing and sales teams.

Provide frontline technical and operational support to e-commerce merchant partners. Troubleshoot account and configuration issues, collaborate with engineering and cross-functional teams, manage multiple inquiries, build scalable support processes, communicate feature updates, and aggregate merchant feedback to inform product planning.

As a Customer Operations Associate, you'll resolve customer inquiries, maintain quality standards, assist in training, and collaborate with teams to improve products and services.