Top Customer Success & Experience Jobs in Vancouver, BC

The role supports Sales and Account Management teams in the Retail sector by providing product expertise, driving sales, and identifying market opportunities through collaboration with cross-functional teams.

Account Executive role focused on field sales, building relationships, and driving sales in the local market while achieving targets and managing a sales pipeline.

Drive growth and retention for strategic retail sellers by providing tailored solutions, managing relationships, and collaborating cross-functionally to enhance client satisfaction.

Manage a portfolio of mid-market sellers, ensuring retention and growth by identifying opportunities for technical solutions and providing exceptional client service.

The Customer Success Analyst is responsible for driving customer satisfaction and retention by managing operational excellence and strategic focus across cross-functional teams.

The Partner Development Lead will create strategies for product partnerships, manage relationships, and drive revenue growth across Block's ecosystems through collaboration and commercialization of products.

Investigate and resolve complex customer complaints while ensuring compliance with regulations and maintaining customer trust. Collaborate with multiple teams to uphold business standards and improve processes.

Lead the Behavioral Insights Team to investigate and analyze fraudulent activities, mentor team members, collaborate with cross-functional partners, and drive integration with machine learning for risk management.

Lead the Denylist Appeal function, overseeing a team and collaborating with various departments to enhance fraud management processes and customer experience.