As a UX Researcher, you will conduct user research, analyze data, collaborate with teams, create reports, and advocate for user-centered design.
Who We Are; What We Do; Where We’re Going
Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries.
Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security.
With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You’ll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity.
If you think you would be the right person to join our team working towards this goal, we would love to hear from you!
Why Join This Team?
We are looking for a detail-oriented and experienced User Experience Researcher to become a part of our team. The ideal candidate will have a strong background in user research methods and a passion for understanding user needs and behaviours. As a UX Researcher, you will work closely with UX Designers, Developers, Product Managers and Stakeholders to gather and analyse user data that informs design decisions and enhances our product’s usability.
Want to work on a team that makes a meaningful impact on society? Have a desire to collaborate with an awesome team? We look forward to seeing your application!
NOTE: Candidate must reside in Canada.
Responsibilities:
- Conduct User Research: Plan and execute qualitative and quantitative research studies, including user interviews, surveys and usability testing.
- Analyze Data: Interpret and synthesize research findings to generate actionable insights and recommendations for product improvements.
- Collaborate with Teams: Work closely with Product Managers, Designers, and Developers to integrate research findings into the Product Development process.
- Create Research Reports: Prepare detailed research reports, personas, journey maps, and presentations to communicate insights effectively to stakeholders.
- Advocate for Users: Promote a user-centered design approach within the company, ensuring that user needs and feedback are prioritized in product decisions.
- Stay Updated: Keep abreast of the latest UX Research methods, tools and industry trends to continually improve research practices.
Qualifications:
- Bachelor’s or Master’s Degree in Psychology, Human-Computer Interaction, Design or a related field.
- 3+ years of UX Research experience or a similar role.
- Proficiency in various research methods and tools (e.g., usability testing, A/B testing, surveys, user interviews)
- Strong analytical and problem-solving skills.
- Excellent communication and presentation skills.
- Ability to work independently and as part of a collaborative team.
- Thrives in managing multiple, complex projects simultaneously.
- Operates effectively in fast-paced environments and seamlessly balances strategic thinking with tactical execution.
- Capable of quickly learning and adapting to new technologies.
- Travel: 5-10%.
Nice to Haves:
- Experience with the digital forensics industry.
- Familiarity with data analysis tools and software.
- Knowledge of UX design principles and practices.
Compensation & Benefits:
- The Compensation Range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job-related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you. If the compensation structure for the role includes an incentive component (ie. most Sales roles) the range below represents total target compensation (TTC) (base salary + variable).
- MIN: $88,900 - MID: $127,000 - MAX: $152,400 CAD
Compensation Range:
Magnet Forensics is proud to offer Benefits such as:
- Generous Time Off Policies
- Competitive Compensation
- Volunteer Opportunities
- Reward and Recognition Programs
- Employee Committees & Resource Groups
- Healthcare and Retirement Benefits
The Most Important Thing
We’re looking for candidates that can provide examples of how they have demonstrated Magnet CODE in their previous experiences:
CARE – We care about each other and our mission to make a difference in the world.
OWN – We are accountable for our results – while never forgetting to act with integrity, empathy, and respect.
DEDICATE – We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect.
EVOLVE – We are constantly innovating and exploring new ways to work together to make an impact with our work.
Here at Magnet Forensics, we are committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you’re interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways.
Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. We are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. Please contact [email protected] should you require any accommodations.
All offers of employment at Magnet are contingent upon satisfactory completion of a background check. All background checks will be conducted in accordance with all applicable laws. Magnet will consider each position’s job duties, among other factors, in determining what constitutes satisfactory completion of the background check. Refusal to consent to a background check may be grounds for revoking an offer of employment.
US Applicants: Magnet Forensics participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Top Skills
A/B Testing
Surveys
Usability Testing
User Interviews
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