Technical Program Manager, Mobile (Canada Remote)

Fullscript is making optimal care easy for everyone. Through our care delivery platform, health practitioners can seamlessly design personalized health plans, provide support and education tools, and effortlessly prescribe and manage the use of healthcare's best supplements — all in one place.

Since 2011, Fullscript has enabled over 100,000 practitioners to deliver care and has helped more than 10 MIL patients follow a path to wellness. And we are just getting started.

Come build a healthier future with us.

We’re seeking a Technical Program Manager to work alongside our mobile team, which is responsible for our iOS and Android applications. We’re looking for an intentional, purpose-driven leader who'll drive the quality of our mobile applications, provide solutions to complex problems, and organize the many stakeholders in the mobile domain.

As the Technical Program Manager at Fullscript you'll be responsible for overseeing all aspects of our mobile release, from coordinating releases across multiple teams to ensuring teams maintain a high level of quality for our mobile application. You act as a bridge between the development of features to delivery to our end users by coordinating amongst engineers, product managers and designers. That's why this role requires excellent communication skills, along with a strong technical background for smoother collaboration across the organization. 

You'll work with the other technical leaders, product leaders, and engineers to solve the problems of a quickly evolving platform with ever-growing demand day in and day out.

What you’ll do:

• Release Management:
• Schedule and keep releases on time
• Develop a framework for communicating release timelines and milestones with maximum transparency
• Guide pre-release testing and track blocking issues
• Ensure a safe & correct testing environment that considers geographic and feature toggle variability
• Track rollout performance and feature flag states
• Develop processes that aid teams in spotting risks to releases and improve change awareness across teams
• Cross-functional Collaboration:
• Work with product teams to allocate deliverables to planned releases and track rollout plan
• Facilitate communication and coordination between different teams to achieve project objectives.
• Collaborate with mobile stakeholders across the company to balance the need to iterate quickly while shipping safely
• Maintain Quality:
• Work with developers to automate elements of our release process
• Develop a process for preventing regressions in critical paths and evaluating automated test coverage

What you bring to the table:

• Experience working with engineering teams (front and back-end engineers) responsible for the health of a customer-facing application
• Experience building end-to-end tests
• Experience working alongside technical leaders 
• Experience with a mobile technology stack
• Ability to thrive in a fast-paced and dynamic work environment

Bonus:

• You’ve managed large-scale projects that span across multiple engineering teams

What we can offer you:

• Trailblaze and shape a newly forming role within a progressive technical organization
• Generous PTO and competitive pay 
• Fullscript’s RRSP program for financial health 
• Flexible benefits package and workplace wellness program (of course)
• Training budget and company-wide learning initiatives 
• Discount on Fullscript catalog of products 
• Ability to work Wherever You Work Well*

*Our Wherever You Work Well philosophy means Fullscript teammates get to pick their own office — whether that’s in-office, at home, or a bit of both 🐶🏡

Fullscript is committed to diversity in its workforce and is proud to be an equal opportunity employer. We are excited to work with talented people, period. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national or ethnic origin, gender, age, disability, sexual orientation, gender identity and/or expression, marital or civil status, political affiliation, family or parental status, or any other status protected by the laws or regulations in the jurisdictions in which we operate.

Accommodations are available on request for candidates taking part in all aspects of the selection process. Please send an email to [email protected] and let us know the nature of your request and your contact information.

Our team handles a lot of sensitive information, which means we require all candidates that receive and accept employment offers to complete a background check before being hired.