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HUB International

Team Administrator, Commercial

Posted 3 Days Ago
Be an Early Applicant
Burnaby, BC
Junior
Burnaby, BC
Junior
The Team Administrator in the Commercial Insurance Division supports various production teams by providing exceptional customer experience, processing documentation, managing account reconciliations, and ensuring accuracy in policy documentation. The role involves maintaining electronic files and prioritizing tasks, while also receiving coaching for career development.
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Who We Are

We are BC’s largest Insurance Broker and looking for individuals to grow with us! A career at HUB means your career opportunities are endless. From auto, personal or commercial lines, claims, employee benefits, administration, to becoming a full-time producer or account manager, we have a role for you. Our culture is renowned within the industry, and we value our people.  Helping our clients protect what matters most is crucial to who we are, and we are on the lookout for those who share the same passion. 
 

What We’re Looking For

Our Commercial Insurance Division is seeking a detail-oriented Team Administrator! Join us with your administrative experience and make a positive impact on the team with your fresh ideas and unique perspective in this Full Time, Permanent role.

Our Burnaby location is our head office and is centrally located in the Willingdon Business Park. This location is easily accessible by the Gilmore sky train station with many shops, restaurants and other amenities nearby.

Requirements

  • Level 1 General Insurance License is preferred or willing to obtain within 3 months
  • Demonstrates excellent customer service skills
  • Strong attention to detail and accuracy
  • Strong communication skills, both written and verbal
  • Intermediate MS Office knowledge, with focus on Excel and Word
  • You enjoy working in a fast paced, client-focused environment

A Day in the Life

  • Provides exceptional customer experience working with various Production teams
  • Follows Hub Service Guidelines
  • Processes all documentation according to Hub workflows
  • Formally corresponds with customers and insurers
  • Manages account reconciliation working with Accounting team
  • Maintains accuracy of electronic files
  • Reviews and ensures accuracy of policy documentation from insurers
  • Abeyances and follow-up for outstanding information & documentation
  • Reviews and prioritizes all assigned tasks on a daily basis including mail, emails, abeyances/activities
  • Provides back-up support for other departments and Reception on an as-needed basis
  • Continues professional development in order to enhance skills and abilities
  • Other projects, duties and responsibilities as assigned

Where This Can Take You

We invest in our employees! We offer hands-on coaching and mentorship, alongside extensive sales training to ensure you succeed, today and tomorrow. Your journey with HUB can open doors to a diverse, rewarding career within the insurance industry and beyond!

What We Offer

  • Company matching RRSP contributions
  • Tuition financing and career-related training and development
  • Customizable flexible benefits options for you and your family
  • Mental and physical wellness initiatives
  • A positive, collaborative and team-oriented environment
  • Ongoing personal and career development

If this sounds like a place you want to be or want to talk to us about the role and opportunities, contact us/apply now.

The expected salary range for this position is $40,000 - $50,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.
 

Our Culture Starts with You

  • We are looking for SELF-STARTERS with an ENTREPRENEURIAL mindset who will take OWNERSHIP of their business
  • We want you to be INNOVATIVE and open to sharing your ideas
  • You work with URGENCY while providing a high level of PROFESSIONAL SERVICE towards our customers, communities, & colleagues.
  • You are a TEAM PLAYER who positively impact those around them; We MOTIVATE each other to GROW TOGETHER
  • You work with a high degree of INTEGRITY and ACCOUNTABILITY

If this sounds like a place you want to be or want to talk to us about the role and opportunities, contact us or apply now. To find associated positions at our HUB simply search myHUBbc as a keyword in the search bar on our careers page!

Department Account Management & Service

Required Experience: 1-2 years of relevant experience

Required Travel: No Travel Required

Required Education: High school or equivalent

Top Skills

Excel
Word

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