BPM – where caring and community is in our company DNA; we are always striving to be our best selves; and we’re compelled to ask the questions that lead to innovation.
Working with BPM means using your experiences, broadening your skills, and reaching your full potential in work and life—while also making a positive difference for your clients, colleagues, and communities. Our shared entrepreneurial spirit drives us to see and do things differently. Our passion for people makes BPM a place where everyone feels welcome, valued, and part of something bigger. Because People Matter.
What you get:
Total rewards package: from flexible work arrangements to personalized benefit structures and financial compensation options that give you choice and flexibility.
Well-being resources: interactive wellness platform and incentives, an employee assistance program and mental health resources, and Colleague Resource Groups (CRGs) that provide safe spaces for colleagues to share, be heard, feel valued and deepen connections.
Who is successful at BPM:
· Caring people who put others first
· Self-starters who embody the BPM entrepreneurial spirit
· Authentic individuals with a diverse point of view
· Lifelong learners with a drive to excel
· Resilient people who rise to the occasion
Responsibilities:
- Coach and supervise the workload of the administrative team by pool.
- Oversee (and sometimes lead) team trainings.
- Have ability to see need for 1-on-1 coaching and training until colleague is comfortable with task assigned.
- Provide regular and timely feedback to team and coach them through areas for development.
- Manage workflow and task assignments in assigned pool and ensures completion of all administrative tasks.
- Identify key areas of improvement, plan administrative processes, establish guidelines, and implement protocols.
- Ensure excellent service is provided consistently to both internal and external clients.
- Promote and maintain a positive and safe working environment for employees.
- Collaborate in firm-wide initiatives working with other firm leaders.
- Assist tax administration during busy season if necessary.
- Serve as the liaison between tax administrative team and tax PDMs.
- Be required to travel as needed.
Qualifications
- Bachelor’s degree or equivalent work experience.
- Minimum of five years of related experience in a professional services environment with progressively increased management responsibilities.
- Experience in public accounting.
- Minimum of three years of experience managing staff.
- Demonstrated leadership abilities, people and project management skills, and an ability to identify and implement creative solutions to enhance productivity, efficiency, and effectiveness of operations, systems, and procedures.
- Effective oral and written communication skills.
- Professional appearance and demeanor.
- Participative and consultative management style; interact with all levels of management and staff.
- Ability to deal positively with adversity and difficult situations.
- Advanced skills in Microsoft office suite, including Word, Excel, Outlook, PowerPoint, and Teams.
- Experience with CCH Axcess Suite, DocuSign, Safesend and Salesforce.
