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Körber Pharma

Support Analyst L2

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Remote
2 Locations
Remote
2 Locations

If you are looking for a meaningful career where people work and act with passion, rethink the existing and always strive to find the best solution - you have come to the right place. We develop future technologies to relentlessly make supply chains better. 

Join our team at Infios! In this dynamic role, you'll provide hands-on operational support for our Warehouse Management Solutions, ensuring seamless distribution for our customers. Be a key player in optimizing supply chain efficiency and driving real value every day!

What a day in the life looks like:
•    Troubleshoot business and operational issues associated with the Warehouse Management System (WMS) and ancillary software 
•    Quantify issues and provide supporting data if issues are escalated to ERP Vendor, Honeywell/Vocollect, RF Hardware Provider, Seagull Scientific, Business Objects, Loftware, or other third parties. 
•    Manage the WMS environments and migration of configurations between environments 
•    Support the operation and continuous improvement of the monitoring of our cloud solutions  
•    SQL performance monitoring / index and query tuning 

What you bring to the team:
•    BA/BS in Computer Science, MIS, or equivalent experience 
•    Proficiency in SQL/Oracle databases, including queries, stored procedures, and performance tuning
•    Knowledge of cloud infrastructure and services (AWS, Azure, OCI, Google)
•    Expertise in Warehouse Management Systems (WMS) such as HighJump, RedPrairie, Manhattan Associates, SAP-WM, Oracle-WM, and others
•    Strong customer service, analytical, communication, and problem-solving skills with the ability to multitask and self-manage
•    Strong supply chain and distribution industry experience with expertise in interface technologies, barcode scanning, and voice software
•    Familiarity with labeling, reporting, and networking technologies, including Bartender, Loftware, Cognos, SSRS, and Cisco

Why join us:
At Infios, we’re not just looking for employees; we’re looking for partners in innovation, growth, and purpose. Meeting you where you are to create the future you need it at the core of who we are and what we do. Whether you’re at the beginning of your career or a seasoned expert, we meet you on your journey, equipping you with the tools and opportunities to build the future you envision. Together, we will relentlessly work toward one common goal – making supply chains better.

•    Work in fast-paced and dynamic environment, with international clients and colleagues.
•    Access to competitive Medical, Dental and Vision insurance.
•    The option to enroll in 401K matching program.
•    Flexible Time Off, 11 days paid holidays and 1 day of volunteer time per year.
•    Fun, casual, and flexible work environment.

Salary range* 60,000 to 64,000  
This compensation range is indicative of the role. Compensation offered is based on evaluation during interview process, the candidates’ range and depth of experience, business and market financials and internal pay parity.

Our nation’s military veterans represent the top talent this country has to offer. They bring meaningful skills to the workplace and are assets to our company. We encourage U.S. Military Veterans to apply.
Körber Supply Chain is an Affirmative Action/Equal Employment Opportunity Employer Minority/Female/Disabled/ Veteran

#LI-DC1

#LI-Remote
 

We believe the future is better when supply chains work better. 

This can only be achieved when we prioritize diversity, equity, and inclusion. It’s better for our people, better for our business, and better for the world.  

That’s why at Infios we cultivate and celebrate our colleagues’ experiences and perspectives, whether they look, think, move, believe, or love differently than us.  We are committed to fostering a diverse and inclusive work environment and pride ourselves on being an equal opportunity employer. We encourage people from diverse backgrounds to apply and all qualified applicants will receive equal consideration for employment without regard to gender and identity, age, race, religion, ethnicity, ancestry, sexual orientation or expression, disability, or veteran status. 

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