Supervise a roadside transportation dispatch team, ensuring timely dispatches, strong call-center performance, operational efficiency, policy compliance, and high service standards. Coach and develop employees, motivate breakdown specialists, handle escalated customer events, manage schedules, and adjust priorities to maintain effective operations.
Are you ready to lead a team that keeps things rolling-literally? As the Supervisor, Transportation Breakdown (Market Place Operations), you'll be the driving force behind our Roadside team's success. You will be responsible for ensuring operational performance, supporting employee development, motivating breakdown specialists, and maintaining high service standards across the call center.
What You'll Be Rockin':
Perks & Highlights:
Qualifications
Minimum
Preferred
USD 67,100.00 - 100,700.00 per year
Compensation:
Compensation includes a base salary in the range of $67,100.00 - $100,700.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Application Deadline: 10/18/2026
EOE, including disability/vets
What You'll Be Rockin':
- Coach & Cheerleader: Guide your team to greatness in dispatch timeliness, phone metrics, and operational efficiency.
- Trainer Extraordinaire: Help team members grow with personalized development and motivation.
- Policy Pro: Keep things compliant and clear with company procedures.
- Customer Whisperer: Step in when needed to ensure top-notch event handling.
- Flex Master: Adjust schedules and juggle priorities like a scheduling ninja.
Perks & Highlights:
- Be the go-to leader in a fast-paced, high-impact environment.
- Collaborate with a team that values hustle, heart, and humor.
- Make a real difference in how we support customers on the road.
Qualifications
Minimum
- High School Diploma/GED and 5 years' experience in a related field (Transportation, Call Center). The right candidate could also have a different combination, such as a bachelor's degree in a related discipline and 3 years' experience in a related field; a master's degree and 1 year of experience; or a Ph.D. and up to 1 year of experience
- Requires strong knowledge of MS Office
- Excellent communication skills to work effectively with teams throughout organization
Preferred
- Degree in related discipline strongly desired
USD 67,100.00 - 100,700.00 per year
Compensation:
Compensation includes a base salary in the range of $67,100.00 - $100,700.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Application Deadline: 10/18/2026
EOE, including disability/vets
Similar Jobs at Cox Enterprises
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Delivers onsite and virtual training and consulting for automotive dealership software customers. Customizes curricula, troubleshoots product questions, develops training plans, advises on software and hardware needs, documents training activities, and supports product enhancement reviews. The role requires extensive nationwide travel, strong automotive dealership and accounting knowledge, customer-focused communication, and proficiency with Microsoft Office and dealership software systems.
Top Skills:
Dealer.ComDealertrack DmsMicrosoft Office SuiteSalesforce CRMVinsolutionsXtime Spectrum
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Provides high-volume customer support through phone, email, and SMS; researches issues, delivers solutions, meets service metrics, maintains records, and collaborates across departments. Requires strong communication, multitasking, troubleshooting, organization, and customer-service skills. This hybrid role requires Tuesday office attendance, stable internet, and residence in Phoenix or Atlanta, with evening, weekend, and holiday flexibility.
Top Skills:
MS Office
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Provide high-volume customer support through phone, email, and SMS; research issues, deliver solutions, explain customer-facing tools, maintain accurate records, and meet quality and performance metrics. Coordinate with internal teams to resolve requests while handling multiple tasks in a fast-paced environment. The role requires evening, weekend, and holiday flexibility and hybrid work with weekly office attendance in Phoenix or Atlanta.
Top Skills:
MS Office
What you need to know about the Vancouver Tech Scene
Raincouver, Vancity, The Big Smoke — Vancouver is known by many names, and in recent years, it has gained a reputation as a growing hub for both tech and sustainability. Renowned for its natural beauty, the city has become a magnet for professionals eager to create environmental solutions, and with an emphasis on clean technology, renewable energy and environmental innovation, it's attracted companies across various industries, all working toward a shared goal: advancing clean technology.
