Supervisor, Digital Support

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Are you ready to lead a team that enhances customer experiences? As a Digital Sales Support Supervisor, you'll guide a team of Digital Sales Specialists to success by offering personalized customer support.
What our Digital Sales Support Supervisors Enjoy Most About the Role

• Leading a Dynamic Team: Inspire your team daily to achieve performance goals in a positive setting.
• Elevated Customer Experience: Tailor packages and connect with new and existing customers personally.
• Collaborative Environment: Work with multiple teams and sales channels to ensure smooth operations.
• Drive Sales Success: Implement effective strategies and communication to lead your team to sales success.

Working Conditions

• Supervisors work in an office setting with a flexible schedule and occasional travel.

Required Qualifications
Education

• High school diploma or equivalent.

Experience

• 2+ years of customer service, sales and retention experience.
• 1+ year(s) of supervisory experience

Technical Skills

• Proficient with basic software like MS Office

Skills & Abilities

• Fluent in English.
• Professional demeanor and interpersonal skills.
• Experience in resolving customer service issues.
• Ability to effectively present data.
• Knowledge of industry products, services, and troubleshooting.

Preferred Qualifications

• 1+ year(s) post high school education preferred.
• 2+ years supervisory or leadership experience.

CSU400 2025-64787 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.