The role involves providing analysis and support for sales operations, documenting processes, and offering data-driven insights for business development and customer success teams.
Job Location: Austin, TX About the Department
Cloudflare's Sales team-including Sales Operations, Account Executives, Business Development, Solutions Engineers, and Customer Success-works together to help customers adopt Cloudflare while supporting free services for millions.
About the Role
The Analyst Program is an incubator for talent within our Sales Operations and Strategy team. We seek a humble, analytical, and driven individual to provide world-class analysis and storytelling support for Business Development, Customer Success, and Expansion Sales teams. Responsibilities include:
- Performing analysis in Excel, Salesforce, and Tableau
- Building QBR data packs and planning materials
- Documenting processes and supporting strategic initiatives
- Supporting DNR Forecast Reviews and account transitions
- Providing data-driven insights to Global Expansion leadership
Qualifications
- 5+ years in Sales/Business Operations or Technology Consulting
- Strong analytical, problem-solving, and communication skills
- Ability to work independently and manage priorities effectively
- SaaS experience and familiarity with Salesforce, Gainsight, and Boostup are a plus
Top Skills
Boostup
Excel
Gainsight
Salesforce
Tableau
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