Staff Software Developer, DMS

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. 

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

This role is available to candidates across Canada and the USA. If you are located within one of our 3 Hub locations (Toronto, Calgary, or Vancouver) you will be expected to come into the office twice per week on our flexible Anchor Days.

We are hiring a user-facing, customer-obsessed Staff Software Developer to help build and scale Clio’s next-generation Document Management System (DMS) — the intelligent, secure, and highly scalable platform that will unify document workflows across Clio’s product ecosystem. This is not just file storage. This is the system that will:

• Ingest and process massive volumes of sensitive legal data

• Provide intelligent, AI-powered search and document insights

• Deliver enterprise-grade security and access controls

• Seamlessly integrate across Clio’s product suite (Manage, Grow, Work)

• Serve hundreds of thousands of legal professionals globally

As a Staff Developer in this role, you will operate as a technical leader across multiple initiatives, defining architecture, influencing roadmap decisions, and solving foundational technical challenges at scale.

The DMS team is responsible for building:

• High-scale document ingestion and storage systems

• Secure, compliant access control frameworks

• Intelligent indexing and search capabilities

• AI-powered metadata extraction and classification

• Core infrastructure that other Clio teams build upon

• You will be contributing to the central document backbone that future Clio features depend on.

• Act as a technical stakeholder across multiple large-scale initiatives

• Partner with Development Managers and Product leaders to define technical roadmaps

• Identify and resolve high-impact architectural “big rocks” that unlock product opportunities

• Drive system design discussions and influence cross-team technical decisions

• Ensure long-term scalability, reliability, and performance of core systems
   

• Design distributed systems that handle high volumes of sensitive legal data

• Build scalable services supporting AI-powered search and intelligent document processing

• Simplify and evolve coding patterns, abstractions, and interfaces

• Recognize when pragmatic solutions are superior to complex ones

• Write high-quality, well-tested code

• Review and provide feedback on code across teams

• Raise engineering standards and improve development practices

• Contribute to architectural documentation and technical design artifacts
   

• Mentor senior and intermediate developers

• Provide constructive technical feedback

• Promote strong collaboration across distributed teams

• Influence technical direction beyond your immediate team

• Customer-obsessed mindset

• Significant experience building and scaling web applications (Ruby on Rails preferred but not required)

• Deep experience designing distributed systems and scalable architectures

• Proven success operating at Staff-level scope: cross-team influence, long-term technical strategy, architectural ownership

• Experience building large-scale SaaS platforms

• Demonstrated mentorship and technical leadership within Agile environments

• Ability to learn new technologies quickly and thrive in a dynamic, distributed organization

• Excellent communication skills and the ability to build trusted technical partnerships

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
 

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance 

• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office min. twice per week. 

• Flexible time off policy, with an encouraged 20 days off per year.

• $2000 annual counseling benefit

• RRSP matching and RESP contribution 

• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility 

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Disclaimer: We only communicate with candidates through official @clio.com email addresses.