About Dialpad
Dialpad is the leading Ai-powered customer communications platform creating human-first, Ai-enhanced solutions that will drive the next wave of how businesses communicate with and serve their customers. Enterprise customers like Randstad, Remax, Mizuho, Cigna, T-Mobile, Johns Hopkins, Motorola, Warby Parker, Panera Bread, and Netflix, use Dialpad and its Ai capabilities to deliver amazing customer experiences. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ Capital, Dialpad is a dynamic force in Ai technology with a rapidly expanding presence. Visit dialpad.com to learn more.
About the team
Dialpad’s Talent Acquisition team drives global talent expansion that creates new organizational capabilities through meaningful and delightful experiences with all talent. We build high caliber, diverse teams by continually attracting top talent quarter after quarter.
Your role
We are looking for a passionate, driven Senior IT Recruiter to join Dialpad. You’ll help scale our technical teams by managing and supporting full lifecycle recruiting for Engineering, Product and Design. You’ll also have the opportunity to flex into supporting additional non-EPD organizations within the company.
As a tech-savvy recruiter who is accustomed to filling hard-to-fill and niche roles, you will be charged with finding unique candidates using creative sourcing strategies, developing and fostering strong partnerships with hiring managers, and empowering our organization to hire the best talent.
You’ll build talent pipelines and drive a process that delivers exceptional talent that brings an entrepreneurial spirit, work ethic and a diversity of thought in how they work.
This position reports directly to the Global Technical Manager who is based in Argentina. This is a 6-month hybrid contract with immediate joining in Vancouver, Canada.
What you’ll do
- Manage full-cycle recruiting process ensuring a seamless, uniform, and incredibly positive candidate experience for NAM.
- Become a strong talent advisor by developing deep relationships with candidates, hiring managers and teams.
- Innovate on ways to build a talent pipeline, identify creative sourcing techniques and recruit in a variety of venues to build balanced and inclusive teams.
- A champion for candidate and hiring manager experience focused on a high touch, warm, engaging, and meaningful connections during the recruitment journey
- Source, screen, coordinate and assess talent that leads to offers, negotiation, and closing. \
- Partner closely with management and other global Talent Acquisition Partners to attract talent that supports global lines of business.
- Accelerate candidate engagement and improve candidate experience throughout the entire hiring process with consistent high-touch communication.
- Identify innovative and creative sourcing techniques that yield strong results.
Skills you’ll bring
- BA/BS degree or equivalent practical experience
- 8+ years of recruiting experience in the areas of Engineering, Product and Design for a high growth technology company.
- Experience recruiting for different regions: NAM (must), EMEA & LATAM (nice to have)
- Previous experience working in a SaaS company
- Experience partnering and influencing senior hiring managers and executives throughout the recruiting cycle
- Excellent verbal and written communication skills with an emphasis on tact and diplomacy
- A track record of demonstrating a strong work ethic, integrity, and personal accountability
- Experience closing candidates and negotiating complex compensation packages
- Fluency in English (must)
- Experience working with Greenhouse is a plus
Tools and Platforms: Greenhouse ATS, Linkedin Recruiter, Hired, Crosschq, G-Suite
For exceptional talent based in British Columbia, Canada the target base salary range for this position is posted below. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in British Columbia role postings reflect the base salary only, and do not include bonus, equity, or benefits.
British Columbia, Canada Salary Range
$54—$67 CAD
Culture
We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.
Compensation
Teamwork makes the dream work, and Dialpad offers competitive salaries because each and every Dialer participates in our success.
Diversity, Equity, and Inclusion (DEI) at Dialpad
At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life.
Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning & development program focused on the success of our Dialers.
Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
