Get to know Okta
Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.
At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.
Join our team! We’re building a world where Identity belongs to you.
The Developer Content Strategy (DCS) team creates the Information Architecture (structure, organization, terms) to make finding the documentation for Okta solutions easy. We do this with user research, content metrics, and KPIs for developer content across all of Okta. We use that data to create content strategy plans for teams and initiatives.
About The PositionAs a member of the DCS team, you:
- Build developer-facing content plans that support our company priorities.
- Work with content leads to ensure our content is consistent across all channels
- Conduct research and compile analytics to understand our developer's documentation needs
- Lead the development of data models, taxonomies, workflows, and governance frameworks to support a unified information architecture across Okta.
Once you complete your onboarding, you'll be
- Shadowing our lead role in at least one strategy project
- Contributing to our long-term information architecture for our next-generation developer site.
- Building and maintaining cross-functional relationships with key partner teams.
- Using analytics and conducting research to ensure that our content is organized, accessible and engaging.
After six months, you'll be leading your own strategy project and be a core member of the team.
Required Knowledge, Skills and AbilitiesSuccess in this role requires excellent communication skills, clear and actionable writing, working independently, and collaboration with many teams. You're a strong contributor and collaborator who takes the initiative and is willing to do new tasks as required..
- Exceptional written and verbal communication skills (in English).
- Five years' experience in a strategic, non-marketing, developer-facing content development role.
- Current experience in an information architecture role, building information models and taxonomies.
- Familiarity with both Google Analytics and Adobe Analytics
- Proficiency in JavaScript web development
- An understanding of leveraging AI tools to optimize content creation and distribution processes.
- Proficiency in mobile app development with Swift or Kotlin.
- Previous experience with Identity Access Management solutions and products
- Demonstrable expertise in digital content strategy and audience engagement techniques.
- Familiarity with SEO best practices and tools.
- A strong understanding of a Content Management System (CMS) from an information architecture perspective
This role is based in Toronto, Canada and follows a hybrid work model, requiring in-office presence two to three days a week. This role also involves in-person onboarding and travel to our Toronto office during the first week of employment.
#LI-Hybrid
#LI-TM
Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can.
What you can look forward to as a Full-Time Okta employee!
- Amazing Benefits
- Making Social Impact
- Developing Talent and Fostering Connection + Community at Okta
Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.
Some roles may require travel to one of our office locations for in-person onboarding.
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.
