Sr. Consultant, Business Process Management

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What We'll Bring:

At TransUnion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by helping organizations optimize their risk-based decisions and enabling consumers to understand and manage their personal information. Because when people have access to more complete and multidimensional information, they can make more informed decisions and achieve great things.
Every day TransUnion offers our employees the tools and resources they need to find ways information can be used diversely. Whether it is helping businesses better, manage risk, providing better insights so a consumer can qualify for a first mortgage or working with law enforcement to make neighborhoods safer, we are improving the quality of life for individuals, families, communities and local economies around the world.

What You'll Bring:

• 5+ years of relevant experience in business process management, with the ability to apply industry frameworks and techniques.
• Proven track record of leading and delivering process improvement initiatives.
• Ability to cultivate strong relationships to influence, support, and drive change.
• Strong analytical mindset with excellent problem-solving skills.
• Ability to manage multiple projects and meet deadlines.
• Capability to develop a deep understanding of the business and make sound decisions in a time sensitive and thoughtful manner.
• Good communicator, pragmatic and results-driven with a proven ability to prioritize and handle difficult conversations.
• Ability to work independently and as part of a team.
• Demonstrated flexibility in dealing with change and adversity in a fast-paced environment.
• Lean Six Sigma certification (Green Belt or higher preferred).

Impact You'll Make:

Reporting to the Senior Manager, Portfolio Management of the TU Canada Enterprise Project Management Office (ePMO), the Senior Consultant, Business Process Management is responsible for optimizing business processes across TU Canada. This role involves collaborating with various departments to implement process improvements, enhance efficiency and drive continuous improvement initiatives.

• Analyze and map existing business processes.
• Identify current state gaps, benefit opportunities, and recommend solutions.
• Develop and implement new processes.
• Monitor and analyze process performance metrics.
• Collaborate with cross-functional teams.
• Providing training and support to stakeholders.
• Communicate process changes and updates.
• Support the implementation of changes to achieve BPM objectives.
• Drive continuous improvement by identifying trends and variations in processes and implementing corrective actions.
• Ensure compliance with all relevant regulatory standards and guidelines.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Accommodation is available, including for applicants with disabilities, in accordance with applicable laws.

TransUnion's Internal Job Title:

Sr Consultant, Business Processes