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Miller Thomson LLP

Specialist, eLearning

Posted 2 Days Ago
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In-Office
Vancouver, BC, CAN
Mid level
In-Office
Vancouver, BC, CAN
Mid level
Develops, maintains, and evaluates engaging digital learning programs, microlearning assets, job aids, videos, assessments, and LMS content. Collaborates with subject matter experts and stakeholders, manages multiple eLearning projects, supports application rollouts, troubleshoots technical issues, ensures accessibility and branding compliance, and analyzes learner engagement. The role also assists with LMS administration and monitors emerging learning technologies.
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As a recognized national law firm, we support, grow, and impact our communities through our work. We help entrepreneurs, companies, and professionals shape and build the Canadian economy.

When you start a career with Miller Thomson, you join a firm that puts its people first. We provide the opportunity to influence the course of your career, community, and workplace with the support and backing of a national organization. While teamwork and collaboration are hallmarks of our culture, we accept and encourage individuality. You can expect a friendly, safe, and supportive environment where your colleagues will rally around to help you succeed.

Find the spark that will propel your career to new heights. Apply today to join a firm that is dedicated to you.

We are seeking a Specialist, eLearning to join the team in any of our offices.

The purpose of this role is to promote a culture of continuous learning for all members of the Firm through eLearning. As part of the Learning Team, the role's primary function is to develop and maintain engaging digital learning solutions that support organizational learning objectives.

Key Responsibilities:

eLearning Design and Development

  • Build learner-centred, engaging eLearning programs, microlearning assets, job aids, and videos using Articulate Storyline, Rise, and other authoring tools.
  • Work with subject matter experts (SMEs) and stakeholders to determine content work packages.
  • In conjunction with the Team Lead, Instructional Design, develop content storyboards and scripts.
  • Build interactive learning activities, quizzes and assessments that accurately test knowledge and understanding.
  • Facilitate review cycles and incorporate feedback from SMEs and stakeholders.
  • Apply adult learning principles and learning experience design best practices to maximize learner engagement and knowledge retention.
  • Problem-solve and troubleshoot issues that arise in the designing phase.
  • Resolve technical issues that arise.
  • Ensure learning content meets accessibility standards and organizational branding guidelines.
  • Publish and test modules to ensure functionality and accurate capturing of progress and results within the LMS.
  • After launch, measure learner engagement and effectiveness of eLearning programs through assessments, surveys, and learning analytics and make improvement recommendations for future releases.
  • Manage multiple eLearning development projects simultaneously, ensuring milestones, timelines and deliverables are met.
  • Assist with the continual improvement of eLearning modules through the iterative process of updating content, assessments, and activities.
  • Act as reviewer of courses developed by others.
  • Document processes and procedures for use in future projects.
  • Monitor emerging learning technologies and recommend innovative approaches to enhance digital learning experiences.

Rollout Training

  • Work with the project team to design and develop eLearning content to support the new application rollout when required.
  • Engage stakeholders to align expectations and support successful implementation.
  • Work with the project team to produce reasonable solutions to issues encountered during the rollout.

Learning Management System (LMS)

  • Upload and manage course content in LMS.
  • Assist with the implementation and administration of the LMS.

What You'll Bring:

  • Degree in Adult Learning, Education or Technology with 3+ years of eLearning design experience.
  • Experience in the legal field considered an asset. 
  • Bilingual in French and English required.
  • Knowledge of adult learning principles, learning experience design, instructional design, and eLearning design.
  • Able to grasp technical subjects and learn new technologies quickly.
  • Knowledge of SCORM/AICC/Tin Can standards, as well as eLearning accessibility standards.
  • Required technical skills include: Articulate Storyline, Rise, video creation and editing, HTML5, Learning Management Systems, advanced knowledge of Microsoft Office applications (Word, Excel, PowerPoint).

What we offer:

We believe in the importance of a Total Compensation package, ensuring our mix of salary, benefits, and perks are competitive within the market as well as a work-life balance. We offer:

  • A comprehensive Benefits package that includes Health, Dental and Vision Care, Employee Assistance Program, Life Insurance, Short Term and Long Term Disability Insurance, 3+ Weeks’ Vacation and 10 Personal Days;
  • A Diverse and Inclusive Workplace;
  • Flexible working options;
  • Maternity Leave Top-up;
  • A Firm matching Group Retirement Savings plan;
  • An individual TFSA with low fund management fees and competitive investment options;
  • Employee Assistance Program to support you and your family;
  • A wellness spending account to foster employee well-being;
  • Professional Development opportunities;
  • Employee appreciation events;
  • Charitable giving programs. 

Compensation:

 

We offer a market-leading total rewards package with the expected range of the annual salary to be between $66,352 - 96,036.

 

The final salary is influenced by the location of the incumbent and may fluctuate based on the qualifications, skills, and market considerations, ensuring alignment with internal and external pay equity standards.

 

Who we are:

Miller Thomson LLP is one of Canada’s fastest-growing national business law firms, with ten offices across the country. Our consistent ability to provide practical, creative and cost-effective advice, combined with an unyielding service commitment to our clients and a strong dedication to our lawyers, staff and the communities in which we practice, gives us a unique position in the Canadian legal industry.

Miller Thomson LLP is an equal-opportunity employer and is committed to equity, diversity, inclusion, and accessibility.

This is a newly created role and does not replace an existing position.

While we thank all applicants for their interest, due to the high volume of applications we receive, we are unable to respond to queries individually, and only those selected for an interview will be contacted. No phone calls or agencies, please.

Miller Thomson will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our People and Culture department of the nature of the accommodation that you may require, to ensure your equal participation.

Miller Thomson LLP Vancouver, British Columbia, CAN Office

Vancouver, Canada

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