Solutions Engineer

We're looking for a Solutions Engineer to join our growing team and play a pivotal role in driving new business across a global territory. You'll work side-by-side with Account Executives to own the technical outcome of every deal — from first demo to signed contract — while serving as a trusted advisor, technical translator, and product advocate. This is a high-impact, high-visibility role at the intersection of engineering and customer success, and it's ideal for someone who loves being close to the product, the field, and the cutting edge.

Unblocked is a high-growth, well-funded SaaS company that has built a context engine for coding agents and developers. This allows agents to be provided with the right context to research, plan and implement coding tasks without developers having to babysit them; thus reducing time and tokens in the agentic development lifecycle. Additionally, Unblocked provides developers a Q&A and Code Review interface to answer questions about their applications and architecture.

You’ll play a key role in supporting customers as they evaluate and adopt Unblocked, ensuring an excellent product experience and continuously improving the quality of our answers.

• Pre-Sales & New Business

  • Partner closely with Account Executives on new business opportunities, taking full ownership of the technical workstream throughout the sales cycle

  • Cover a global new business territory spanning West Coast North America through EMEA, with travel to customer sites and industry conferences

  Technical Demonstrations

  • Deliver compelling, tailored live demos and lead technical Q&A sessions with prospective customers

  • Maintain and continuously improve demo environments and supporting assets to reflect the latest product capabilities

  Proof of Concept

  • Scope and design POCs with a clear understanding of customer integration requirements and technical constraints

  • Identify and flag non-standard configurations early, keeping the broader team informed

  • Speak confidently to system architecture, including dedicated VPC deployments and enterprise infrastructure considerations

  Enablement & Training

  • Run technical training sessions and enablement workshops for customers and prospects

  • Serve as a subject matter expert on MCP best practices and agentic tooling

  Customer & Field Support

  • Monitor Slack, email, and other channels to ensure technical questions are answered promptly and thoroughly

  • Complete first-pass security reviews and questionnaires in collaboration with internal teams

  Product Feedback Loop

  • Act as the voice of the field — actively synthesizing and communicating customer insights, pain points, and emerging patterns back to Product and Engineering

  • Translate what you're hearing in deals into actionable product intelligence

• Prior SE experience preferred; strong engineering acumen required — you don't need to have held the title, but you need to think and communicate like an engineer

• Startup experience — you're comfortable with ambiguity, can context-switch quickly, and know how to build a process where none exists

• Deep familiarity with the agentic AI space — you've built with tools like Claude Code, Cursor, or Codex and have a genuine grasp of the context and memory problem these tools are solving

• Hands-on experience with agentic workflows and skills — you can demo them, explain them, and help customers implement them

• Genuine curiosity about what's next — you follow new releases closely, experiment eagerly, and can rapidly incorporate new capabilities into GTM assets and demos
  

• Driven to get things done: Eager creators who execute quickly.

• Able to play well with others: Collaborative and effective communicators.

• Passionate advocates for the end-user: Dedicated to exceptional customer experiences.

• Different: Offering unique perspectives and continuously learning.

• Ambitious malcontents: Always seeking improvement and meaningful technological impact.

• Competitive salary.

• Equity in the company for eligible candidates.

• Generous medical and dental benefits.

• Very flexible vacation policy.

• Your choice of Apple hardware to get started.

• Opportunities for diverse personal growth and project involvement.