Solution Engineering Manager
We are seeking a Solution Engineering Manager to lead the design, delivery, and evolution of enterprise data and analytics solutions that power reporting, insights, operational decision-making, and AI-driven capabilities across the organization.
This role combines technical leadership, solution architecture, and people management to deliver scalable, secure, and high-performing data platforms. The ideal candidate will serve as a key liaison between business and technology teams, partnering with stakeholders to understand business objectives, translating requirements into actionable technology solutions, and drive execution aligned with strategic priorities.
You will oversee end-to-end solution delivery—from discovery and requirements gathering through architecture, engineering, AI enablement, and production support—while mentoring and developing a high-performing engineering team. Success in this role requires balancing business needs, technical strategy, and operational excellence to deliver solutions that create measurable value for the organization.
Add to Stakeholder Engagement & Process Improvement
Business & Technology Partnership
- Serve as a trusted liaison between business stakeholders and technology teams, ensuring alignment on priorities, requirements, and solution outcomes.
- Translate business challenges and opportunities into scalable technology and data solutions.
- Facilitate discussions across cross-functional teams to define requirements, evaluate options, and drive solution decisions.
- Partner with leadership to establish solution roadmaps that support business goals and strategic initiatives.
- Ensure delivered solutions provide measurable business value while maintaining technical scalability, security, and reliability.
- Drive continuous feedback loops between business and engineering teams to improve solution adoption and effectiveness.
Leadership & Stakeholder Management
- Demonstrated ability to build strong partnerships across business and technology organizations.
- Experience translating complex business needs into actionable technical solutions and delivery plans.
- Strong communication, influencing, and stakeholder management skills across multiple organizational levels.
- Proven ability to lead cross-functional initiatives and drive consensus among diverse stakeholder groups.
This addition positions the role more as a Business Technology Solutions Leader / Solution Engineering Manager rather than a Finance-focused engineering manager, which should help attract a wider pool of candidates.
Work Schedule
- Hours: 40 per week
- Schedule: Monday – Friday
- Work Model: Hybrid (4 days onsite, 1 day remote)
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Equal Employment and Opportunity Employer
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Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
