Software Development Engineer II, Core Customer Experiences

Posted 4 Days Ago
New Westminster, BC
3-5 Years Experience
eCommerce • Fintech • Payments • Software • Financial Services
We provide trusted digital financial services to our customers and recipients in over 170 countries across the globe.
The Role
As a Software Engineer for Remitly's Core Customer Experiences team, you will play a key role in shaping impactful customer experiences by helping build and improve backend, edge, and frontend systems. You will collaborate with engineers, product teams, and design partners to deliver high-quality features.
Summary Generated by Built In

Job Description:

Remitly’s vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe.

About the Role:

As a Software Engineer reporting to the Engineering Manager of the Remittance Customer Domain team, you'll help build some of the most critical infrastructure supporting Remitly's applications. From creating core APIs for the customer lifecycle, to migrating customer data queries out of legacy systems, to implementing customer lookup and search in Customer Data Platform, you'll help lead initiatives to improve the remittance core product as well as accelerate new products at Remitly. Your strong backend experience will make you a trusted resource for understanding, working in, and improving the range of services that our team owns, including

  • Legacy services - PHP, Kotlin
  • Legacy DB - AWS Aurora MySQL
  • New services - Go
  • New DB - DynamoDB

While the opportunity is primarily backend, there will also be an opportunity to optionally flex 10-20% doing frontend work, depending on the roadmap in 2025.

By collaborating with other engineers, product and design partners, working with platform teams, and contributing to the continuous improvement of Remitly's engineering systems and processes, you'll play a key role in delivering against an exciting roadmap aimed at enabling Remitly to scale its product offerings.

You Will:

  • Assist in the brainstorming, technical design, and grooming of new features with a data-driven and customer-centric viewpoint.
  • Partner with technical leads to support the architecture and technical roadmap of our software systems, balancing short-term goals with long-term scalability and maintainability.
  • Adhere to our engineering standards and contribute to consistency across various codebases and processes.
  • Participate in code reviews from both internal and external partners
  • Collaborate with Product Management, Design, and other functions to develop high-quality features for our users.

You Have:

  • A degree in Computer Science, Engineering or a related field or equivalent experience
  • 3+ years of building customer-focused software product in a team environment
  • Experience building, shipping, and maintaining reliable and scalable backend services on a public cloud platform (AWS/Azure/GCP)
  • Proficiency in one of languages like Java, C#, JavaScript, Go, Rust, Python, or Ruby
  • Understanding of RESTful APIs and asynchronous programming concepts

Compensation Details. The starting base salary range for this position is $112,000-$140,000. In Canada, Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.

Our Benefits

  • Three weeks vacation
  • Health Benefits
  • Paid Parental Leave
  • Mental Health & Family Forming Benefits
  • Employee Stock Purchase Plan (ESPP)
  • Life Insurance & Disability
  • Continuing education and corridor travel benefits 

We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman’s potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Top Skills

C#
Go
Java
JavaScript
Python
Rust
The Company
New Westminster, BC
2,700 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

Since 2011, Remitly has been tirelessly delivering on our promises to our customers sending their hard earned money home. Today, we are incredibly proud to have served millions of customers globally wWe strive daily to meet our promise to our customers by building peace of mind into everything we do. Join over 2,700 employees across 10 offices who are growing their careers while having a positive impact on people globally.

Why Work With Us

We are united through our vision to transform lives with trusted financial services that transcend borders. We accomplish our vision by relentlessly focusing on culture via our cultural values. That starts with putting customers at the center of everything we do, and includes investing in the growth & development of our team.

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Remitly Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

As a global team, we are connected through our customers, and vision – not our location. Our employees can live and work with flexibility, while prioritizing in-person touchpoints to come together for moments that matter.

Typical time on-site: Flexible
New Westminster, BC

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