Site Activation Specialist II / Sr. Site Activation Specialist - French Speaking ability Required

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.  

Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for.

Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives.

Discover what our 29,000 employees, across 110 countries already know: 

WORK HERE MATTERS EVERYWHERE

Why Syneos Health

• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. 
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we’re able to create a place where everyone feels like they belong. 

Job Responsibilities

Job Description

JOB TITLE:                     Senior Site Activation Specialist

SELECT ONE:                 Clinical Solutions

JOB CODE:                     SH1960

REPORTS TO:                Manager, Site Start-Up & Regulatory; or designee                        

Performs assigned activities within the country that lead to start-up of investigative sites in all phases of clinical trials. Responsible for providing delivery and expertise, with minimal oversight from the Line Manager in one or more of the following functional areas: investigator site contracts, ethics and regulatory submissions, collection, review and finalization of essential documents required for site initiation and site activation activities. Accountable local activities are undertaken in accordance with agreed timelines, allocated budgets, and required quality standards. Ensures an efficient start-up process on assigned studies.  May act as main contact with Regulatory Authorities (RA) and Central/Regional Ethics Committees (ECs). Under the direction of the Project Lead (PL) or Site Activation Manager (SAM) as appropriate, may directly interact with Customers when receive requirements from RA or other local regulatory party. Accountable to the PL/SAM at the project level and line manager for deliverables. May act as the Country Start-Up Advisor (CSA) or as a line manager / mentor for less experienced staff. At a project level, may act as SAM for local or regional studies.

• General – Responsible for quality deliverables at the country level; follows project requirements and applicable country rules, with minimal oversight from the SSU Country Manager.  Forecasts submission/approval timelines, ensures compliance and tracks milestone progress in agreed upon SSU tracking system in real time; if forecasted timelines are not reached analyses data to provide clear rationale for delays, provides contingency plans to mitigate impact, and escalates the issue as soon as identified.  Monitors financial aspects of the project and the number of hours/tasks available per contract; escalates discrepancies in a timely fashion.  Reviews and complies with Standard Operating Procedures (SOPs) and Work Instructions (WI) in a timely manner, keeps training records updated accordingly and ensures timesheet compliance.  Ensures all relevant documents are submitted to the Trial Master File (TMF) as per company SOP/Sponsor requirements.  Ensures continuous improvement of quality in all Site Start-Up (SSU) components at the country level where assigned (submissions, essential document collection, communication to Competent Authorities and ECs, etc.).  May be involved in vendor management.

Responsible for one or more of the following functions at the country level:

• Local Submissions Specialist - Follows the project direction and expertise provided by the designated country start-up advisor (CSA) and PM/SAM.  May serve as the primary point of contact for the PM/SAM (or designee) during start-up on allocated projects.  Compiles and/or reviews essential document packages for site activation and may also be involved in essential document collection from site.  Prepares and submits Central EC Applications, Local EC Applications, RA Applications, and other local regulatory authorities or hospital approval submissions as required.
• Oversees ongoing submissions, amendments, and periodic notifications required by central and local EC and RA, and other local regulatory authorities as needed within the country; includes safety notifications as required by local rules, with minimal oversight from the SSU Country Manager.
• May act as liaison and facilitator between investigational sites and functional leads for related tasks and/or issues. Oversee site activation end to end process at country/ site level.
• Country Start-Up Advisor - Acts as Subject Matter Expert for in-country performance within the Site Start-Up.  Acts as country-level intelligence on start-up (SU) and clinical trial regulatory (CTR). 
• Ensures that local country regulatory intelligence, as it pertains to the activities of the local SU and CTR team, is maintained on the central repository, e.g., Competent Authority submissions, EC submissions, notifications to data protection authorities, notifications/applications to any other local/federal/national body, and import/export license applications where these are obtained with RA applications.  In absence of legal advisor or subject matter advisor for data protection at the country, provides clear data protection guidance at a country level on data protection statements that need to be included on those documents which the Sponsor has contracted to the Company start-up group to adapt to local requirements.  This will typically include the Principal Investigator/Informed Consent and the Confidential Disclosure Agreement/contract template.  Provides input in local SOPs and WI.   Support for the creation of internal training materials on for local legislation requirements.  Responsible to identify solutions with EC or CA issue resolution at the country level. 
• Local Site ID and Feasibility Support – Provides support site selection lead and PM/SAM to ensure that the appropriate sites are selected for individual studies based on the requirements of the clinical trial. 
• May be asked to perform:  Local Investigator Contract and Budget Negotiator - Produces site-specific contracts from country clinical trial agreement (CTA) template.  Reviews and owns site-specific contracts from country template.  Submits proposed CTA and investigator budget for site review.  Negotiates budget and contract with site and via Site Contracts Service Centre and SAM with Sponsor until resolution of issues.  Performs quality control and arranges execution of CTAs as well as archival of documents into repositories and capture of metadata.
• Line management / mentoring responsibilities – As part of developmental plans, it may be requested to provide support to management in activities such as interviewing and selection, professional development, performance management, and employee counseling and separations.  Advises junior team members on administrative policies and procedures, technical problems, priorities and methods.
• May act as Country Delivery Lead: Responsible for operational delivery across the county portfolio for country participation through to site start up and ending in site activation and First Patient In.   Analyses country and site metrics to ensure baseline project deliverables are being met to facilitate first patient in Sponsor projections; including planned baseline for completed regulatory green light with fully executed site contracts and increase efficiency in overall project delivery.  Performs operational site level planning, including efficient allocation of resources within country
• Ensure all relevant documents are submitted to the Trial Master File (TMF) as per Company SOP/Sponsor requirements.

QUALIFICATION & REQUIREMENTS (please indicate if ‘preferred’)

• Bachelor’s Degree
• Excellent understanding of clinical trial process across Phases II-IV and ICH GCP
• Good understanding clinical protocols and associated study specifications
•  Excellent understanding of clinical trial start-up processes

• Project management experience in a fast-paced environment
• Good vendor management skills
• Strong organizational skills with proven ability to handle multiple projects
• Excellent communication, presentation, and interpersonal skills
• Quality-driven in all managed activities
• Strong negotiating skills
• Strong problem-solving skills
• Ability to mentor, lead and motivate more junior staff
• Demonstrate an ability to provide quality feedback and guidance to peers
• Contribute to a training and Quality assurance plan within SSU and update SOPs/WI

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.

http://www.syneoshealth.com

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive.  The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description.  The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above.   Further, nothing contained herein should be construed to create an employment contract.  Occasionally, required skills/experiences for jobs are expressed in brief terms.  Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees.  The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.