Design and implement ServiceNow architecture to enhance operational efficiency for enterprise clients, ensure compliance, and provide technical leadership.
About the Team & Impact
Join our clients Managed Services Transformation project. You’ll design and implement ServiceNow architecture that drives operational efficiency and scalability for enterprise clients.
Responsibilities
- Design and document ServiceNow architecture aligned with business requirements.
- Lead technical solutioning for ServiceNow modules and integrations.
- Collaborate with developers and stakeholders to ensure platform scalability.
- Define best practices for configuration, customization, and security.
- Conduct architecture reviews and performance optimization.
- Support migration and upgrade strategies for ServiceNow environments.
- Ensure compliance with IBM and client standards.
- Provide technical leadership and mentorship to delivery teams.
Must-Have Qualifications
- Proven experience as Application Architect with ServiceNow.
- Strong knowledge of ServiceNow platform architecture and modules.
- Ability to design complex integrations and workflows.
- Experience in enterprise-scale ServiceNow implementations.
- Excellent communication and stakeholder management skills.
Nice-to-Have
- ServiceNow Certified Application Architect or similar certification.
- Experience with ITSM, ITOM, and CMDB modules.
- Familiarity with Agile delivery frameworks.
- Knowledge of cloud platforms (AWS, Azure) for integrations.
Similar Jobs
Healthtech • Pharmaceutical
Provide Tier 1-3 virtual and on-site support for software, hardware, AV and collaboration tools. Manage incident tickets, onboarding/off-boarding, workstation imaging, vendor and asset management, change requests, and participate in project build and process improvement activities.
Top Skills:
Audio VisualCollaboration ToolsetsConference Room TechnologyNetworkRmaServerServicenowVirtual EnvironmentsWorkstation Imaging
Healthtech • Pharmaceutical
Serve as liaison between business and IT to add/support EDI trading partner setups, gather and translate requirements, manage ServiceNow tickets, work with external partners, research solutions, maintain SLAs and dashboards, and support EDI communications (AS2, SFTP) and document types (850/855/856/810/832).
Top Skills:
As2EdiEdi 810Edi 832Edi 850Edi 855Edi 856ServicenowSftp
Edtech
Designs and executes test plans for Workday and integrated ERP workstreams. Creates test cases, procures data, runs functional/integration/reporting tests, tracks and triages defects, builds/maintains automated tests, and reports quality metrics. Collaborates with stakeholders, validates configurations, and supports release readiness and continuous improvement of testing processes and standards.
Top Skills:
CloudConfluenceCotsJama SoftwareJIRAServicenowWorkdayWorkday Student
What you need to know about the Vancouver Tech Scene
Raincouver, Vancity, The Big Smoke — Vancouver is known by many names, and in recent years, it has gained a reputation as a growing hub for both tech and sustainability. Renowned for its natural beauty, the city has become a magnet for professionals eager to create environmental solutions, and with an emphasis on clean technology, renewable energy and environmental innovation, it's attracted companies across various industries, all working toward a shared goal: advancing clean technology.
