Senior Sales Enablement/Proposal Writer

Key Responsibilities

• Spearhead the development and writing of persuasive proposals, presentations, and sales collateral that effectively communicates the value proposition of our products/services.
•  Collaborate with sales, marketing, and subject matter experts to gather necessary information and insights for proposal and presentation development.
• Shape customized proposal content to align with client needs, incorporating relevant case studies, testimonials, and industry-specific data.
• Lead the creation and maintenance of a centralized repository of sales enablement materials, ensuring content is up-to-date, accurate, and easily accessible.
• Stay updated on industry trends, competitor offerings, and best practices in sales enablement and proposal writing.
• Being a broad resource to the Organization on special tasks and assignments as needed.

Skills, Knowledge and Expertise

• Bachelor's degree in Marketing, Communications, Business Administration, or a related field (advanced degree preferred).
• 8+ years of experience in sales enablement, proposal writing, and/or presentation development.
• Proven ability to craft compelling narratives and messages tailored to different audience segments.
• Strong project management skills with the ability to manage multiple deadlines and stakeholders effectively.
• Excellent written and verbal communication skills, with a meticulous eye for detail and accuracy.
• Knowledge of general operational concepts to support bringing customers on board
• Proficiency in Microsoft Office Suite and familiarity with proposal management tools 
• Experience with CRM systems (e.g., Salesforce, Hubspot) is a plus.
• Experience monitoring and submitting through various proposal portals such as Merx and Jaggaer
• Demonstrated ability to work independently as well as part of a collaborative team environment.
• Comfort leveraging AI tools to create efficiencies in content development, research, and proposal writing.

Benefits

• Comprehensive benefits package including health, dental, and vision insurance.
• Retirement savings 
• Professional development opportunities and ongoing training.

About
We help our customer's clients access services that would otherwise be too complex or overwhelming for them. We do this in a human and personalized way.The critical element to delivering this service is our team of high-quality front-line staff who humanize the process, such as nurses, care coordinators, social workers, and brand ambassadors. Our innovative technology and standardized procedures support our front-line team.Our customers include large organizations, EAP programs, credit cards, insurance companies, loyalty and rewards companies, governments, and public sector agencies.We added services to support government agencies like Access OAP and Autism Ontario to ensure citizens can understand and access available programs and resources.We enhance corporate EAP programs by providing nurses who can assist with medical questions and understanding how to maximize the benefits available to them.We add value to loyalty, rewards, and credit card programs.We reduce insurance company costs by ensuring clients use the available services efficiently.We build bespoke contact centre services that improve the brand experience for our client's customers.Our values revolve around our people to ensure we build a company that will deliver on our mission. Our core values are collaboration, integrity, ownership, creativity, community, and fun. Serefin is an equal opportunity employer committed to diversity and inclusion. We will be pleased to consider all qualified applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status or any other legally protected factors. Serefin is committed to providing a barrier-free work environment in concert with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. As such, Serefin will make accommodations available to applicants with disabilities upon request during the hiring process.Why work for us?Serefin is all about delivering exceptional client service. Our divisions include Serefin Health, and Serefin Experiences, designed to help clients navigate complex services. We help families with autistic children find the right services as part of AccessOAP. We help employees determine the best services as part of their EAP program. We help travellers to find answers to non-emergency medical questions when away from home. We help brands improve their customer experience when customers call in