Senior Research Manager

We’re looking for a Senior Research Manager to join the Angus Reid Group team. This is a fantastic opportunity to gain hands-on experience across the full research cycle, and learn directly from some of the industry’s leading experts while working with top brands. This is a multi-faceted role where you will be working closely with clients to define their business challenges. It involves project managing and executing on important market research projects. This team member will be working with some of Canada’s largest brands to inform their insights needs and grow these accounts.

About Angus Reid Group 

Angus Reid Group (ARG) is a full-service market research and data services powerhouse with offices in 🇨🇦 Canada and 🇺🇸 the United States. For decades, we’ve been at the forefront of innovation in the insights industry — helping organizations make better, faster, and smarter business decisions 💡. 

We own and operate proprietary research panels across North America and conduct studies globally, delivering actionable insights and trusted analysis. Our clients include leading brands and agencies who rely on us to provide modern, optimized solutions tailored to their toughest challenges. 

At ARG, we combine research excellence with a collaborative culture where all voices are heard and creativity thrives. 

As a Senior Research Manager, you’ll be leading accounts and executing the entire research project lifecycle with assistance including client communications, survey design, programming, fieldwork, data delivery, and analysis and reporting. The ideal candidate can juggle all the details of a project; collaborate with our various internal teams; ensure projects stay on schedule. Additionally, you will play a key role in the sales process, through the development of proposals and provide research consultation for client pitches.

As a Senior Research Manager at Angus Reid Group, you will: 

• Lead and execute research projects in its entirety ensuring timely, quality deliverables according to project design
• Develop and nurture strategic client relationships; identify and mobilize revenue growth opportunities within accounts; help drive customer case studies
• Analyzing results and creating a "story" that delivers insightful, strategic and actionable answers for clients
• Presenting results to all levels of client organizations in a clear and compelling manner
• Keep senior management informed of any issues affecting the overall health and profitability of client accounts; obtain client feedback and identify problem areas before they become issues to prevent churn
• Participate in creating new products and services; readily work on joint initiatives and variety of projects to support the organization
• Support on reports and other project documents that are scheduled
   
• Support the development and upkeep of proposal materials and templates
• Assist with team with questionnaires and related project setup tasks when timelines allow
• Cross-team support:
  • Provide backup project support to the Western Canada team on non-urgent tasks
  • Help the Eastern Canada team during high-volume periods, again on work that does not require same-day responsiveness

 This may be the right opportunity for you if you have:

• University (bachelor’s or master’s degree) preferably in a business-related subject or MBA
• At least four (4) years of experience in the market research or strategic consulting industry as a consultant or market/strategic research professional
• Proven ability to bring in business and significantly grow accounts
• Concrete experience managing a results-driven team in a comparable industry
• Extensive hands-on experience with research techniques and advanced analytic solutions
• Excellent powers of observation, analytical and synthesis skills
• Ability to understand client needs and turn them into business opportunities
• Meticulous, reliable, and a keen eye for detail
• Excellent time and priority management
• Problem resolution skills
• Excellent written and oral communication skills
• Excellent skills in PowerPoint and Microsoft Office Suite are required
• BONUS: A background in qualitative research including developing/implementing various methodologies and moderation

Why Us for Your Next Adventure? 

💵 Competitive Compensation 

• In determining salary, Angus Reid Group considers many factors including the successful candidate’s skillset and experience as well as internal equity. The salary range for this position is $80,000 to $110,000, with the upper portion typically reserved for tenured employees who have developed extensive job knowledge and expertise within the company.
• Home office stipend, monthly internet stipend and cellphone stipend.

💆 Flexibility & Time Off 

• We are open to candidates in Vancouver, Calgary, or Edmonton.
• Comprehensive paid time off that covers vacation, sick, and personal days. 

🩺 Health & Wellness 

• Comprehensive benefits package

🚀 Growth & Development 

• Pathways for career advancement
• Professional development days
• Company-provided laptop and peripherals  

Our values at Angus Reid Group: 

• Courage
• Results
• Energy
• Kinship 

The not-so-fine-print 🧐 

If you think you’re a good fit, please connect with us ASAP with your resume. You must be eligible to work in Canada to be considered for this role. At Angus Reid Group, we value the unique qualities and experiences that each candidate brings to the table. We believe in a personal approach to hiring and take the time to thoroughly review each resume ourselves. Rest assured, we do not use AI or automated systems to review or filter resumes. Every application is carefully reviewed by our hiring team to ensure a fair and personalized evaluation process. If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that individuals in underrepresented groups often only apply when they feel 100% qualified. We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion. Angus Reid Group provides equal employment opportunities to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law. 

Angus Reid Group is also committed to fostering a culture of belonging, which includes ensuring an accessible work environment and employment practices. If you require accommodation at any point in the selection process, please email [email protected] 

Finally, we know from time-to-time emergencies happen and you may need to reschedule an interview — we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility. 

Please note given our security and compliance certifications, final applicants will be required to undergo a background check. 

No recruiters and no phone calls, please!