The Senior Program Manager leads client strategy development, coordinates deliverables, manages intern research, and ensures project success in public and government affairs.
Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum.
At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.
Edelman’s public and government affairs team of consultants are trusted and experienced public affairs advisors—including former government officials, political advisors, policy and regulatory experts, lawyers, economists, and industry professionals.
Their experience within national, regional, and global government and regulatory systems allows us to help our clients understand and engage with them effectively. We help our clients engage with government, politics, policy, and regulation to help them earn trust and achieve success. Across North and South America, Europe, the Middle East and Africa, and Asia Pacific, our teams are rooted firmly in local markets and local public affairs, and work together across regions and internationally to provide regional and global perspectives.
Our best-in-class consultants ensure our services are business-driven and add value for clients through their insight and impact. We work seamlessly with Edelman’s 6,000+ other world-class communications professionals to integrate Edelman’s unparalleled suite of services—public and media relations, brand, marketing, digital advocacy, data analytics, and more—to add further value in building client confidence and stakeholder trust.
Senior Program Managers support client strategy development, monitor issues, manage projects, coordinate intern research, and produce first round deliverables for clients as assigned. Senior Program Managers also support research and issues monitoring for new business and thought leadership development. Senior Program Managers report to Senior Vice Presidents and can oversee senior analysts and research associates.
Scope of Work
- Lead and oversee day-to-day operations of an account workstream, anticipating challenges, troubleshooting problems, proposing solutions, monitoring developments in real time through research and networks, overseeing quality, and ensuring deadline and budget adherence.
- Manage client deliverables for our clients within the Public & Government Affairs and Edelman global network.
- Conduct value add research and analysis for client proposals, strategies, approaches for existing and new clients.
- Supporting thought leadership development.
- Delegate to junior staff and help motivate and coach team members; manage up to senior staff and consistently provide feedback that helps drive efficiency.
- Contribute to business growth by introducing clients to new capabilities, building a network of industry contacts, and participating in relevant professional organizations.
- Engage in direct lobbying efforts with the Government of Ontario, building and maintaining relationships with elected officials, public servants, and key stakeholders in the provincial political landscape to advance client priorities.
Basic Qualifications
- At least 6+ years demonstrated track record of success in government, NGOs, associations, or private firms leading work related to relevant region or sector.
- Proven experience working with the Government of Ontario, including engagement with public sector leaders, elected officials, and organizations within the provincial political environment.
- A bachelor’s degree or equivalent work experience.
- Building expertise in the politics or policy of a sector or region.
Preferred Qualifications
- Proactive in nature, constantly curious with a positive attitude.
- Demonstrates a keen interest in and deep understanding of global geopolitical affairs.
- Excellent interpersonal skills; ability to manage client teams and effectively communicating through various mediums such as phone, email, virtual meetings, and in-person interactions.
- Thrives in a team-based collaborative environment that focuses on outcomes and can identify and implement the necessary processes to achieve success on behalf of clients.
- Demonstrates exceptional communication skills.
- Possesses a strong acumen in using Microsoft suite of software (Word, PowerPoint, Excel, Teams), capable of managing budgets and staffing projections, and effectively conveying ideas through presentations.
- A willingness to work hard to achieve Public & Government Affairs and client objectives.
- Digital literacy through the use of social and digital tools, channels, and platforms that drive public affairs activities with clients.
- Exhibits superior writing and editing abilities, ensuring high-quality documents and content.
We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Top Skills
Data Analytics
Digital Tools
Microsoft Office Suite
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