MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities. MaintainX powers operational excellence for 10,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell.
We've raised $104 million in venture capital following a recent Series C funding round led by Bain Capital Ventures, Bessemer Ventures, August Capital, Amity Ventures, Ridge Ventures as well as CEO’s from GE, Twilio, Coupa, Toast and PagerDuty.
As the Senior Product Manager, Growth, you will own and drive initiatives that improve customer activation, retention, and expansion. You will be responsible for identifying opportunities, designing experiments, and delivering features that contribute directly to revenue growth and user engagement. This role requires a strong analytical mindset, customer-centric approach, and close collaboration with cross-functional teams, including engineering, marketing, sales, and data science.
What You’ll Do:
- Identify and prioritize growth opportunities across the customer lifecycle, from acquisition to retention and expansion.
- Design, launch, and analyze A/B tests to optimize user onboarding, conversion, and upsell opportunities.
- Develop the product roadmap for growth-related initiatives, balancing short-term wins with long-term strategic goals.
- Monitor and analyze key metrics, including user engagement, churn, and revenue growth.
- Use quantitative and qualitative data to inform product decisions and measure success
- Deeply understand customer needs and pain points through research, feedback, and data analysis.
- Work closely with customer success and marketing to address barriers to growth and adoption.
- Partner with marketing to align product initiatives with demand generation and acquisition campaigns.
- Collaborate with sales to optimize product-market fit and drive upsell opportunities.
About You:
- 5+ years of product management experience, with at least 2 years in growth-focused roles within SaaS companies.
- Proven track record of driving measurable growth in user acquisition, activation, and retention.
- Strong analytical skills with the ability to interpret data and make data-driven decisions.
- Thrives with start-up pace with the ability to balance scrappy execution for fast results alongside the creation of frameworks and processes to scale out the team.
- Can inspire and rally a team around a clear roadmap to meet specific KPIs.
- Entrepreneurial mindset with a passion for scaling SaaS products.
- Ability to build relationships and effectively collaborate with all levels of the organization from executives to ICs.
- Experience with product-led growth strategies.
- Familiarity with SQL and tools like Amplitude or Google Analytics.
- Knowledge of subscription-based business models and pricing strategies.
What’s in it for you:
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP program.
- Take what you need PTO.
- A Work Culture where:
- You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist
- We believe in meritocracy, where ideas and effort are publicly celebrated
About us:
Our mission is to make the life of blue-collar workers easier worldwide by creating software that meets their needs and realities. Our product is truly life-changing for 80% of the workforce that doesn’t work behind a desk and needs enterprise-grade software at their fingertips.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
