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Trulioo

Senior Product Manager - Fraud & Risk Identity Solutions

Posted Yesterday
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Hybrid
Vancouver, BC
Mid level
Hybrid
Vancouver, BC
Mid level
Seeking a Senior Product Manager for Fraud solutions with a focus on understanding customer needs and managing product lifecycle. Responsibilities include strategy, planning, and execution of identity and fraud products alongside cross-functional teams, requiring strong communication skills and a proactive mindset.
The summary above was generated by AI

Are you ready to embark on a career that truly affects people around the world? Trulioo invites you to be a catalyst for change in the dynamic realm of digital identity verification. As the global front-runner in our industry, we are redefining how businesses grow, innovate and comply online. 

Picture yourself at the forefront of innovation, contributing to our award-winning platform that enables organizations worldwide to quickly onboard customers, optimize costs and combat fraud. Fueled by Silicon Valley support, Trulioo stands as the trusted platform that can verify more than 5 billion people and 700 million business entities spanning 195 countries. 

But Trulioo is more than a tech company. We are a united force of dedicated experts committed to establishing trust online. 

Headquartered in Vancouver and with strategic hubs in San Diego and Dublin, we foster a culture of collaboration and open communication. Our offices support a hybrid model and staff typically work three days per week at a hub location. Join us where excitement meets innovation and contribute to a world where trust and technology unite.

What We Offer

  • Comprehensive Benefits: Health, dental, vision, retirement plans with company match, PTO, parental leave and an education & training fund ($1,000 local currency annually). Benefits vary by geography and will be discussed in more depth during the interview process.
  • Flexible Hybrid Working Environment: Our offices provide weekly lunches, delicious coffee and frequent social events. Dedicated parent rooms, gyms (in some locations), lounge spaces and flexible workstations create an environment that supports your well-being.
  • Wellness: We provide a variety of workshops, wellness events and a free subscription to the Headspace app to help our team members perform at their best.
  • Employee Resource Groups: Belonging is an important part of doing your best work. Our ERGs provide an inclusive space, support and community for employees of diverse backgrounds and allies. We host informative, fun sessions and celebrations that are often open to the entire organization.

Position Summary:

To help continue to fuel our growth, we are looking for an experienced, eye for detail, goal-oriented Senior Product Manager to build and drive Trulioo’s Fraud solutions. This role is responsible for fully understanding the needs of the customer, while owning the entire product management lifecycle and defining the product roadmap for Fraud/Risk. We are looking for an inquisitive and dedicated person that can thrive in a high-growth environment reporting to the SVP of Product. This position is based in Vancouver, Canada.

What you’ll be doing:

  • This is a high-visibility position in a high-growth, evolving environment of Identity solutions and Risk
  • Contribute to the strategy, planning, and execution of identity and fraud product solutions
  • Works closely with our Machine Learning team to identify predictive features, marketing material,  and manage our models
  • Speaking to internal and external customers to collect feedback
  • Represent the product to clients as part of the early sales cycle, later helping support the sales team
  • Working with the Product and Engineering management teams to propose an incremental approach to deliver Fraud solutions within expected timelines
  • Be the subject matter expert internally - Support product promotion, including collateral, trade shows, press releases, sales training, and product briefs. Attends trade shows and conferences.
  • Engage with multiple functional areas and partners to communicate and plan our roadmaps

You have:

  • 4+ years of experience in related industries (Financial Services, FinTech/RegTech, Payments) as well as Fraud/Identity
  • Data Science and/or driving AI/ML initiatives experience 
  • Experience with identity verification products (or other relevant industries within Fintech)
  • Good problem-solving and research skills, ability to make recommendations and justify them in a rational manner - break it into deliverable increments
  • Good oral and written communication skills
  • The ability to concisely summarize the structure of a problem.
  • Team player with a proactive approach who can work as part of a dynamic team and can take on unfamiliar tasks
  • Bachelor’s degree required or equivalent experience
  • People person - Impress and take initiative, collaborating across X-functional teams
  • A self-starter mentality, eager to learn, and bring a curious mindset
  • Methodical mindset to review and build existing data 
  • Follow through and drive execution is a must


Pay Transparency (Vancouver)

We take a market-based and data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, location, and scope. 

Please view the base salary range for this role below. The range listed is our expected compensation for the role. However, the pay offered may vary depending on a variety of factors including qualifications, job-related knowledge, skills, experience, and location.

Annual Salary
$120,000$160,000 CAD

Thriving at Trulioo

At Trulioo, you’re not just an employee. You’re a valued member of our Trulicrew on a journey of professional and personal growth with a world-class organization. With Trulioo, you have the power to revolutionize the intersection of technology, digital trust and online identity to open the global economy to everyone. Together, we can shape the digital future.

We’re on the lookout for exceptional people to empower with trust, autonomy and the freedom to cultivate their potential. Your curiosity, meticulous attention to detail and passion to contribute are highly valued. If that resonates with you, apply today to become a part of our team. Join us in shaping a future where your career isn’t just a journey but also a boundless exploration into the possibilities of technology and digital identity verification. 

If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that minorities and underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.  

Trulioo welcomes applications from people with disabilities. Support is available upon request for candidates taking part in all aspects of the selection process. Finally, we know from time-to-time emergencies happen and you may need to reschedule an interview - we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility. 

Privacy Notice

As part of our job application process, Trulioo collects, processes, and discloses personal data for the purpose of identifying suitable candidates for our job openings. For more detail, please visit Trulioo’s Website Privacy Policy in the section “When you apply for a job”.

 

Top Skills

AI
Data Science
Identity Verification
Machine Learning
HQ

Trulioo Vancouver, British Columbia, CAN Office

West Hastings Street, Vancouver, British Columbia, Canada

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